Joy of Laundry

The exterior and interior may have been upgraded but the customer service of this place is still horrible. Using your debit/​credit card automatically holds $ 15 each time you swipe your card even for a .25 cents transaction. This place is pretentious but still ghetto.

The owners have redone this laundromat and it looks great on the inside. It’s clean, you can use debit/​credit card, and the owner was friendly in showing me the features of the equipment. It’s never too busy and the prices are reasonable: it’s around $ 6 or so for about 10 days worth of laundry washing and drying, at least for me.
As a side note, the washers are very efficient in ringing out excess water so you can get by with less dry time than you think.
I give 4 stars though, because one time, I did my laundry a bit later at night after work. I typically like to sit in my car rather than sit inside the laundromat. Anyway, the laundromat is supposed to close at 11PM. Around 10:53PM (per my phone) I decide I should go in and get my laundry out since the place is closing soon. Well lo and behold, the doors have locked automatically. I understand that I may have been cutting it close, but it was still before 11PM. It was a minor inconvenience, but pretty annoying considering it was before the posted closing time.

I walked into Joy of laundry today… first day back in business. Owner was there to provide guidance and help with all these amazing new pieces of equipment.
We can use credit cards and debit cards in addition to coins!!!

This business is closed. Very inconvenient to loom it up online and everything looks to be in order. Get in my car drove to the location only to find they are closed. Not just for the day, they are closed up! Pad lock on the doors closed. …thanks for updating your Web site.

When I moved to St Johns I was happy to see we have a laundry mat, and so close to safe way. Yay! Every thing was good for a while. I did my laundry there with out a problem. It wasn’t the best, it wasn’t the cleanest… but considering how close to home it is, it worked… that is until I saw the cockroaches… That was the last time for me…

The gentleman behind the desk was enormously helpful. I was initially shown the biggest washing machine to wash a comforter by a fellow customer; however, the employee scooted over and told me I could fit my blanket in the next size down. He saved me half the money. My blanket did not smell like pet urine afterwards like another reviewer mentioned. Also of note, it wasn’t super busy and there weren’t any panhandlers. The employee also said that they were getting new machines soon.

If you find yourself having to wash a gigantic down comforter because your cat decided now was the time to hack up a hairball, then Joy of Laundry could probably help you out.
Kind of clean, kind of expensive.
Took 54 minutes and $ 4.00 to wash the duvet, and 40 minutes about $ 2.50 to dry. Giant dryers which is great.
Free WiFi. Cool.
All the chairs are nasty.
I suggest you don’t leave your clothes unattended-​some odd characters seemed to go around opening dryers and checking things out.

Time to update because the Joy of Laundry has become anything but joyful. You can leave your laundry unattended, but you shouldn’t. Twice in one recent journey, my boyfriend texted me to rant about how someone kept opening the dryer with our clothes in it, then didn’t bother to press start. Once it happened when he went to Safeway, and then it happened again when he turned his back! That’s ridiculous. I’ve never seen anyone working there; good luck getting access to the restrooms, which by the way, TriMet drivers have free-​reign to. Your clothes could be stolen and no one would stop the thief!
We also stopped going here because of the panhandlers, but the main reason is that our clean clothes smell like animal urine after going here. That leads me to believe that there is some mold/​mildew growing in the machines or this place has become a dumping ground for people to wash things they don’t want to ruin their own home washers and dryers. Your non-​pet related laundry deserves better, so make the drive over to Lee’s in Kenton or Alpine by MLK. As a non-​driver, a local laundromat is really tempting but I would rather take the bus to these places than walk over to Joy of Laundry.

I’ve been to a bunch of Laundromats in North Portland and this is definitely the best. Laundry is always a pain, so it comes down to machines that work efficiently and a clean place. This place has both. Dryers were very very quick and only my stuff done after only 75 cents. This place has won my business.

So I wanted to wait and ride out my bad experiences here since I don’t think there is a point to giving poor reviews. I always felt like «Why not just go somewhere you like and give that a good review?» well I liked this place until time after time it just became unpleasant.
Things I require is good customer service and the ability to go to the bathroom.
Pros (as I found them):
Well lit
Clean — usually
Newer machines
Large capacity machines
The woman who is on staff is usually kind and helpful
Friendly neighbor chit chat (but I don’t think that is to this place’s credit)
Has downtown St. Johns to enjoy while you wait!
Cons:
Not always staffed
Machines notoriously take money by falling between the coin slot and the interior of the coin drop.
You can call, leave a message and get your money back if you’re willing to endure the «You are lying about your few quarters you lost.» face you’ll get.
The bathrooms are not accessible if you’re there without staff and the revolving bathroom door for the bus drivers who see you folding mountains of clothing and trying to go into the restroom after them will tell you «We aren’t allowed to let anyone else in.» No need in pointing to the Customers Only sign and then at your mountain of clothes you are folding.
If you go, I highly recommend going while it is staffed. Your troubles will be greatly reduced! If you’re a night owl this may not be the laundromat for you.
And now I may have an answer as to why there has been so much human excrement in the field by Jowers –they couldn’t make it home in time from doing laundry.

I own a children’s resale clothing store (
) and twice a year I do a LOT of laundry when we switch over the seasons. I hauled about 120 pounds of laundry to Joy of Laundry on a Sunday night … I was on my way to a different facility, but thought I’d stop in just to check them out as they’re in the neighborhood.
Joy of Laundry is extremely clean and has dozens of machines, including double, triple, and giant load washers. they have all new dryers, including the largest capacity dryers I have ever seen. I spent 3 hours there and observed the staff member to be extremely friendly to everyone, and clearly knowing a lot of regular customers by name. The owners were there for awhile and they also seemed nice … and very respectful of their employee which is always nice to witness.
I’ll definitely be returing to Joy of Laundry — highly recommended!