Palms Motel

We had the WORST experience at this motel. The management was completely rude and unreasonable. The rooms were dirty and poorly maintained. I would NEVER stay here again and would never recommend this place to any body. Also, I saw signs of bed bugs!!! I left my suitcase in the bath tub for a few days so hopefully I didn’t bring anything home with me. DO NOT STAY HERE.

I’m not a timid person and I usually blow off most Unilocal reviews because I assume that most people are delicate flowers. But after trying to stay here for a couple of nights I want to warn everyone I can about how awful this place is. The owner is quite literally the meanest, rudest person I have ever met in my entire life. Generally, I love people who are gruff and cold, but this guy went beyond anyone I have ever met. He yelled at us for taking pictures of the signs and each other. He threatened to call the cops, and he straight up kicked us out.
I personally don’t care about the shabbiness of a hotel (it is run down — you could a much nicer place in town for the same price) but the people who own it do not deserve your money. This place looks cool and I know it is super tempting to pass off what everyone else is saying, but do yourself a favor and take a picture when you drive by and then go stay somewhere else.

I don’t have any reason to give the Palms less than five stars. The bed was huge and super comfortable. The sheets were delightfully soft. The phone, shower, and television all functioned as you would hope they would.
The fan in the bathroom was intolerably loud, but whatever.
Our stay lasted three nights and I was satisfied with our experience.

First room had bed bugs, replacement room had mice, filthy all around, food and old towels under bed. Carpets and chairs stained and dirty. No apologies responce from staff, worst motel I have ever stayed in. Only two good things about this motel, location and neon sign, however, I recommend avoiding the Palms motel at all costs.

I’m surprised by the reviews from last month saying they paid $ 85. We got a room through
for $ 100. It was mostly clean minus some wear and tear that just can’t be cleaned (years worth of dirty finger prints on the bathroom door, old stain on a chair, etc.). The tub/​shower was very modern and very clean. The bed was comfortable and the best part is it was very quiet so we got lots of sleep. The staff was really nice, which makes me suspect the people who complained about the staff here on Unilocal probably weren’t very nice to them. The towels were surprisingly plush and soft. There is a large mini-​refrigerator, microwave and coffee maker in the room. Direct TV in the room. It’s a dive but more than adequate and comfortable for the price. Here are some things you need to know if you decide to stay here:
1. Bring your own toiletries and hair dryer. They only give you very tiny soaps that don’t seem like enough for a shower if you like to lather up. No hair dryer provided.
2. Only one tiny mirror in the bathroom. No other mirrors in the room which can slow down the getting ready process in the morning if there are two of you that need a mirror at the same time.

I was originally attracted to this Motel by the sign, which suggested a sort of cool, retro, 50’s sort of place. So I made a reservation for a recent visit to Portland for myself, my partner and our service dog. It turned out to be more like the Bates Motel in «Psycho».
Upon arrival, when I entered the office with our dog to check in, I was greeted by relentless screaming from the proprietress demanding I take the dog outside. Even when I told her he was a service animal, she insisted he go outside. I complied but knew then something was amiss with this place.
She then told me there was no reservation in my name. But suddenly found it when I told her I would get the written confirmation from the car. Then her husband came in, asked about the dog, and in spite of the service dog certificate I gave him, queried me for several minutes about him, demanding assurance that he was indeed a service animal while at the same time making the point that I would be held responsible if the dog did any damage. It bordered on harassment.
Still I patiently answered his questions, humored him and tried to set him at ease. After 20 minutes I was finally checked in and given a key to our room.
Upon entering we were dumbfounded about his point regarding damage to the room because there was nothing left for the dog to damage. The carpet was badly stained, the sheets had cigarette burns (by the way, we reserved a non-​smoking room, which ours clearly was not), the cabinet doors were badly chipped, the bathroom door was black with finger prints. In short the place was a dump.
OK. We weren’t expecting a palace and can deal with some shabbiness. But the biggest absurdity was when the guy, upon seeing our bicycles, insisted they not be kept in our room. We rolled our eyes wondering what damage could possibly be done to this place. Needless to say, we ignored him.
The icing on the cake was that they overcharged us $ 55 for the 3 nights. Fortunately we caught it and were able to adjust the charge with our credit card company.
The only thing besides the sign that would recommend this place is the location. But there was another motel just up the street. Next visit to Portland I would stay there.

I booked room #40 with the jacuzzi tub on a Thursday night while on my way to Corvallis from Seattle. It cost me ~$ 135 before taxes. A regular room was ~$ 85. I got settled in my room, then headed out to have dinner and beers with a friend. When I got in around 10pm I decided I would use the jacuzzi tub. The water came out of the pipes rusty red. I tried to purge the water out of the pipes multiple times. I thought I had it running clear and filled the tub. I got in the tub and tried to relax. This is when I noticed the creepy reddish brown bubbles. This creeped me out, and I finally gave up. I took a shower and went to bed. A red/​brown ring was left around the tub where the surface of the water interfaced with the side of the tub. The next morning before I got on the road I reported the problem. I was told I needed to run the water for a bit. I told them I tried that repeatedly, and could not get it to clear up. I told them I would be needing a partial refund. I was told it would be handled when the manager got in. I had to get on the road, and left. By Tuesday the following week, I had still not seen my refund. When it finally came through, I was only refunded $ 15. I was expecting $ 50, the difference between a room with a jacuzzi tub, and one without. Other than the creepy red/​brown water, my stay was fine. I felt my partial refund was insufficient, and I will not be back.

Great place to stay for the price. We stayed in a one-​bed room and our bed was unexpectedly enormous which was really nice. Staff were all very courteous, friendly and efficient. The outside doesn’t look like much but the rooms themselves are clean, comfortable and nice.

I wish I could give 0 stars. The manager was very rude and raising his voice at me over the phone and refused to listen to my complaints. I tried to cancel a reservation and it was up to the managers discretion to give a refund. I called in 24 hours in advanced and he still charged me for a room. $ 100 out the window because he said «if we gave everyone their money back, we wouldn’t be able to keep the business running.» So obviously low on income and probably for a reason. Talked to an associate as well and was also not helpful. Worst costumer service I’ve ever had.

My husband and I have stayed here twice and both times have been great. It’s not an amazing resort but for less than $ 70, come on! I have seen some of the other rooms in the places along Interstate ave. and. yikes! At the Palms I don’t feel like I’m going to be murdered in my sleep, and that’s what everybody likes, right? I’m actually having some friends stay there this weekend and I have a room rented myself. Check it out if you’re looking for a good place that doesn’t break the bank.

This place sucks. I have a full size refrigerator in my room??? I have no idea what this smell is. The addict hole is the ceiling is kinda creepy, and Def Leopard is on. Just saying if I don’t make it out alive. I’m in Portland I feel like I’m in (name shitty city here)!

Okay, here we go– I had a TERRIBLE experience at the Palms. My first complaint is the overbearingly loud heating/​AC unit in the bedroom, I normally can sleep through or even enjoy static background noise (such as a fan or running water), but this was outrageous. I tinkered with the unit for what seemed like forever and couldn’t find a relaxing setting. The woman at the front desk told me that’s how all of their rooms are and refused my room change request. Really?! Even the deepest of sleepers will have a run for their money with these units!
This leads me to my 2^nd complaint. I made the mistake of prepaying for 4 nights here before I arrived. After the first night being so hard to sleep and then them refusing to let me change rooms, I requested my money back for the unused nights. They refused. I pleaded with them and all they did was pull out the contact I had to sign to check-​in and told me there was nothing they could do, and that I could not be refunded. I honestly felt robbed. If this is the price range your looking at for a place to stay, go to a hostel or do more research find another Motel. I have found many ‘polished gems’ in this price range in the past, but definitely NOT here. I was told to avoid this cheap Motel and I should have listened. Take your money elsewhere, you’ll thank me!

We were visiting friends on Halloween night and ended up getting locked out at 4am. After debating sleeping on the porch, we opted to find a motel. We were turned away from the Economy Inn and told to try the place next door, leading us to the infamous Palms. The front desk lady was very kind and extended our check out time to 1230 pm since we were checking in so late. We got 5 hours of sleep in a clean, warm bed for $ 64. Not a bad deal considering the circumstances.

I’m wavering on giving this place 4 stars for price. My sister and I were doing a road trip. We read the reviews so we knew what we were getting into. We decided to book our stay 3 nights here. Our room was non-​smoking and smelled clean. The beds, towels, sheets were all clean. It was good enough for what we wanted, but three nights was one too many. The dirt in the carpet and on the counters and walls really started to wear on you by the third night. Overall I would recommend staying here again, just know it’s not spotless but the price and location is definitely right. The staff is super nice and very helpful.

Staying here now. Friendly customer service, and very helpful. The owner kindly pointed me out to a cool coffee joint «Pinkys» that is across the street. Towels and room were cleaned as expected, and room was cleanly enough. For the price compared to other hotels in and around Portland, it is very affordable and only minutes from downtown. If you are on a budget this one isn’t ‘cheap’, but definitely cheaper than other options. I found the area to be quiet and pleasant.

I stayed here for a few nights and it was so gross. The room looked dirty like it needs new beds paint and carpet. The beds are so old and worn out that the beds had a dip in the middle, so the whole night your trying to fight gravity so your not laying on your partner. The room also had ants, when we called the front desk all they did was bring us a can of bug spray. If your looking to save money by staying here you may as well just sleep in your car.

You know what, Im down with this place. Visited Portland and was staying with some friends in Overlook Park. They were having an all night rage. We got tired and decided to find a motel for the night instead of waiting for the party to die down. We found this place. Price was good, room was pretty clean. The area it was in did not seems ghetto or threatening in anyway.
Its not a Vegas hotel room. But It did the job. Got some sleep. All good. I want to stay here again! I would.

The Palms Motel is the coolest cheapest place I ever did stay at! I was pleasantly surprised when we got into our room. It was real clean, didn’t smell and the bed was clean and huge. It’s nice getting a non smoking room that actualky doesn’t smell of smoke or musty.
My friend and I got the king size bed room which came out to be $ 64 for a night. I thought that was a pretty sweet deal. There was a good sized mini fridge (if that makes sense), microwave, coffee maker and a 27 (ish) inch flat screen tv with a few free channels to watch (although they didn’t come in very well). The Palms is close to downtown and there are enough things near by such as bars and mini marts. I will definitely stay here again when I return to Portland. It isn’t a luxury hotel, but it isn’t a creepy gross one either. I slept well! Check it out!
Ps, the giant neon sign is also glorios!

I stumbled upon this Motel when I originally went to Motel 6 and ended up cancelling my reservation because we arrived in Portland after a 10 hour drive and didn’t want to wait 6 hours until check in. We were really tired. I walked into this establishment and a very friendly woman greeted me. She said she would have a room ready in 15 minutes. The rates are very pleasing. It was very quiet there and in a nice area.
I was so happy with the room! It was very clean, the beds were large and cozy. There was a mini fridge and a microwave, large TV, and the towels in the bathroom were big and fluffy! They even have roll out beds available if needed for extra people! The staff here is really nice. I am definitely staying here when I visit Portland again!

Bed! I love the kitschy, 60’s look of the motel. It’s close to the MAX off Interstate and the Alibi. Very convenient to get around. The beds were nice and clean, had the basic amenities, plus I got the smoking room since my friend schmokes. I had a good sleep there and wouldn’t mind staying here again if I was back in Portland.