Petco

We bring our very sweet but timid Bichon Poodle to the Groomer Wendy. She loves animals and is so sweet with our sweet baby. We have been coming here for over two years and have never had an negative experience. Thank you Wendy for taking the best care of Sugar!

My fiancé and I decided to go here to get our new puppy groomed and were really nervous. Wendy did a great job bonding with our puppy, understanding exactly what we wanted, and did a great job! We have now been back multiple times. The pricing is reasonable and the staff friendly. I only give it 4 stars because the store feels like you’re time traveling to the 1990’s and they don’t stock the brand of dog food or treats we buy (Orijens).

What I like–
Petco carries several varieties of pet food that don’t contain by-​products.
Good. You should. You represent yourself as a ‘specialty’ store.
The fish and their tanks always look pretty good when I cruise by.
Various pet product reps are there on the weekends, willing to inform you of their offerings without shoving themselves down your throat.
You have vaccination clinics.
What I don’t like–
Their accoutrements section. By that, I mean the collars and toys and whatnot.
That whole part of the store feels like Walmart snuck a section into a Macy’s.
It seems to run a short gamut from cheap and cheesy to not so cheap, yet cheesy.
Most of their offerings compare in quality to the pet section of any old variety store.
Recently, we bought our dogs 2 chew toys. Supposedly reinforced. Supposedly tough.
We spent time checking the stitching and all that. It looked good and tough.
We spent 40 bucks. They lasted 15 minutes. Stuffing City right in my room.
I could have gone to a hardware store, bought 2 pieces of rope, tied knots in the ends and it would have lasted longer and I would have saved 36 bucks.
Specialty store? Not impressed.

Everyone who works at this location is super helpful! I’ve been here multiple times, and it seems like they go the extra mile to make sure people leave happy. Great staff!

I used to shop here a few times a week, I will not be returning to shop here any longer. I may refuse to go into all Petco’s now.
Today was I grabbing supplies for my snake, only to look over at the live reptiles and see horribly neglected snakes. Not only were the Ball Pythons extremely malnourished to the point their skin was sagging off and their spines were showing — two were also in shed and only shedding pieces off at a time. This is sign of poor husbandry on the stores behalf, not enough moisture and I had to ask them to refill their empty water bowl.
Another sign of abuse was having them all housed together which is extremely dangerous because snakes will eat each other when cohabbed unless for breeding purposes. Snake owners will know this, but not first time owners. They are promoting improper housing /​care for their snakes and setting bad examples.
I did confront an employee after revisiting a few hours later to check on the snakes to see if any improvements have been made and the only thing done was a half way filled water bowl. I then started explaining to him the snakes are extremely skinny and sad looking — as babies are normally plump. He argued back saying «they aren’t even that skinny» and also denied that they were shedding, when clearly there were two that were.
As I was walking out another store employee was very rude as well.
I’m extremely disappointed in Petco and amazed at the animal abuse and neglect. They do not genuinely care for the quality of product (reptiles since they are selling them) or well being of animals. I will be recommending everyone to NOT go here. If petco wants to sell live animals their employees be educated and animal lovers… These employees are not.

Fool me once, shame on me. Fool me twice, shame on you. I won’t go for round 3.
I have been taking both my doxie and my Mom’s here for grooming for a bit now. What I’ve learned over time is there is no consistency and also no responsibility taken at Petco.
After the first or second time I took my dog here he developed a horrible and painful skin rash. His fur looked odd and he had this painful bumps everywhere. After an expensive trip to the vet they gave him a shot that relieved his pain and after some time cleared up his skin. Upon discussing the issue with Petco they couldn’t understand how it could have happened.
Believing it was a shampoo they used, I researched and purchased one that came highly recommend for dogs with sensitive skin.
Fast forward to today… with a few groomings in between… my Mom’s doxie is constantly scratching himself. No fleas… nothing obvious on his skin. Three different trips to the vet and multiple different kinds of treatments and nothing seems to work. And now after the latest grooming at Petco… my poor doxie again has these painful bumps all over his back and side. In addition his anal glands were not expressed properly or his nails filed smoothly.
So I’m done… SO done with their services. I don’t take the dogs to the groomers to come back and be in pain and miserable. They obviously are both being affected by something there. From here on out I’m going elsewhere.

I’ve bought 6 bettas from here — ³⁄₆ had parasites and passed about a week after during treatment. Please diagnose your fishes problems earlier … it can save a lot of disappointment. I’ve literally watched 2 fish die right in front of me.

Friendly staff, but no very well organized. I’m here about 1x per week and there is NEVER any employees in the fish reptile area. You can walk circles around the inside of the store and still not find anyone to assist you.

Petco is where the Pets go. Or do they. I did not see too many in there the day I was here.
There were some nice people working there though it seemed. I was very impressed with the great stock they had in.
They have a lot of Blue Buffalo dog food, which seems to be my dog’s new favorite.
I also got the dog a nice new leash that will recoil very easy when I push the button. But, it also allows for her to run along without getting all caught up on anything.
I like the clean smell in here as well and the clean human restrooms.
Another great thing is their Petco card which provides instant monies off your purchase with the things that are on sale. As well as you can get some great coupons as well. Add it with no sales tax and it is a great place to go for all your Pet needs. So maybe the Pets do go there after all. Heheee.

I was about to check out and was going to buy my puppy sold canned food since that’s all she will eat. So I asked the cashier what food would be good for my puppy not to get an upset stomach. She was extremely nice left the register to help me and told me a tip don’t buy top brands foods they may be good on the wallet but bad for your pet. And to check and make sure water is not the first 3 ingredients on the label. She helped me find some better food and said if my dog won’t eat it to return it. And my dog loves it and it doesn’t upset her stomach at all well worth the money!

I’m a fan of Petco, but not this location. NO CUSTOMER SERVICE. Thinking about it still makes me upset. My boyfriend works at Best Buy so I visit him for his lunch quite often. I love to spoil my dog & often have to wait for my bf to get off for lunch.
So why not stop by Petco & pick up some goodies for my dog! The 1^st time I stopped in there I was looking for a new grain free food. I look over 15 mins for walking & looking for an employee. There was non to be found. I could not believe it. What type of huge store doesn’t have any employees walking around. The 2 registers that were open had huge lines & I was not waiting in line when PetSmart was right by my house.
I wanted to give this place a 2^nd chance. I wish I didn’t. I left so upset. Once again I had a question on where something was & a few other questions. I only wondered the aisles for 10 mins this time. I FINALLY found an employee that wasn’t at the register with a huge line! And guess what, they HAD to go to break & could NOT help me at all or even find someone that could. Now I understand the laws & you cannot go over x amount of hours without a break. But be a nice human & find someone that can at least help a customer out.
This place is ridiculous & so disappointing.

There are SO many amazing local pet shops that are so very worth your support and do tons of good work in the community, that unfortunately, corporate Petco isn’t really worth your money in my humble opinion.
So while I prefer not to shop here anyway, occasionally if I’m in the area I get roped into thinking I should surprise my little beast with a new toy or something. Except whenever I try and do that here, my mission is usually a failure because they don’t have a great selection of dog stuff.