It was Thanksgiving week, I was heading to Fl with my boat. Ran into trouble on Weds. night, Thanksgiving eve. Had serious problems with my trailer. Long story short. Billie and his crew worked on my trailer long after they closed to get me going they worked on my trailer for over an hour. Got me on my way and never charged me for the service. I tried to pay him and he would not accept. OMG! Where do you find people like this? I will never forget Portland Collision Center. Thank you Billie, Sammy and crew you made a horrible situation great! God Bless ! Bob Kern 847−421−4700
Charles B.
Évaluation du lieu : 1 Portland, TN
Use danny’s towing he’s the best in Portland TN. and on a side note the 3 classic cars they were driving in looked(even in the dark i might add) like second rate two bit hicks had worked on them. The paint jobs were done lazily and i could see the flaw’s at night(looked like 97 cent krylon from wal-mart). Get your body work done elsewhere. Here’s what happened, this place picked up my car from flying J in Franklin KY.(were I parked they called it abandoned). Well I was in 3 days after it was taken to there lot. Well upset as most people would be about unexpected bills and no way to know how much they are I was not pleasant on the phone and they weren’t helpful either not knowing how long they had it. After I found a ride to there shop I called back to say I was on my way to get my truck and he said he didn’t have to come in until Monday because that’s when the office opens again. Of coarse that meant there would be 2 more days storage fees. His hours on here are 24 as you can clearly see. The Portland police even said they can’t help and make them come in so I can recover my property either(taken without my permission I might add). After learning how railroaded I was, I called back and said are you coming or not, and he said he would be there in 45 minutes(and said nothing of fees for opening on Saturday over the phone, whats worse 2 more days storage fees or your fee for opening on the weekend stupid). Well about an 75 to 90 minutes later and 45 minutes to an hour of waiting in there parking lot(I was 15 minutes early, i wish i could have charged him detention for being late) they showed up, in 3 classic cars like they had been out at a car show and I can just wait, screw the customer(unfortunately I had to pay to get my car so now I’m am the customer right). He wouldn’t even cut me any slack on storage fee’s either, I asked about moral compasses and he said I must be talking about flying J, and I said you don’t have to charge me all your fee’s, to which he arrogantly said he stored it for me, to which I said I didn’t ask you to and that sure put a sock in his ignorant mouth! I will never use any companies like this one if I can help it. Thanks for reading and have a nice day.