Providence Portland Medical Center

Went in by ambulance they were busy. Took me to the lobby forgot about me! If you’re in need of care please go someplace where they will treat you with care and not like crap! Worst hospital ever!!!

Odd to write a review for a hospital but this place is great. We had to take my mom to the ER several times during her stay for cancer related issues. The staff was kind and most importantly, fast. She was in/​out all 3 times in less than a few hours, which is the quickest I’ve ever seen an ER move. She was treated appropriately and out in no time at all. The staff was courteous and made every effort to make her as comfortable as possible while in their care.

So much better than hospitals I have been to in California. Mostly due to the nursing and clerical staff. It is awful to be at the mercy of angry and abusive staff and thank goodness the people here are not that way. I come to the clinic and am now at tge er and have been very happy with the treatment here. Obviously you will get the one a-​hole one in a while, but the vast majority from cafeteria to security to medical staff have been very positive and respectful. I feel very comfortable here. However, we can via ambulance. The ER, like most ERs, is a goat rodeo. Bring a book, earplugs, and Purell. Be aware that they take you in order of severity, not first come, first served. Be calm and scope a good spot.

I really don’t write these reviews often but I have to post what a positive experience I had with the staff and this hospital. Once I got past the long and less than great ER experience, everyone from then on out was so kind and competent. Standouts were my nurses Michele, Josh, and the other woman I don’t recall, also my Surgeon Dr. Gaumond.

Waiting at emergency for 3 hours for nothing. Service is awful. First come first service you know !!!

Foods not bad. Date night quality, when on a budget. I recommend the bbq brisket sandwich.

This is a hospital where the underlying theme is HEALTH. Then why does the café sell oily, greasy junk food? Why is the only drink vending machine stuffed with soft drinks, while the food one with only candy and chips.
It’s time for a senior administrator to take a stand.

The longest wait in the ER I’ve ever experienced in my life. My friend is in excruciating pain. It might just be a lack of staff but the nurses’ abrasive attitudes don’t make me feel any more at ease.

Spent a week in the hospital with my mother after surgery. Seriously, the BEST hospital in Portland. I can’t say enough about the staff, the facility, etc.

I landed in the Providence ER a few years back as I had just arrived in Portland newly divorced, with no money to my name, no job /​job prospects, no friends or family in the area at the deepest end of the recent recession. NO FUN. Spent the night in observation and was released the next day to a county clinic.
I told them before they took me in that I simply couldn’t pay for ANY medical services, but they admitted me anyway. Lo and behold, the bill was $ 1300 and a nightmare to sort out. I simply couldn’t pay. Eventually, after much back and forth with the business officers, who demanded to see my tax returns for several years prior, my divorce decree (!!) and multiple other financial documents, and after sending me to collections, they finally relented and the issue went away.
However, the hospital staff on duty were nothing short of kind, attentive and compassionate. Even the security guy came up to my room to chat a few times over the course of the night and was warmhearted and understanding.
The hospital staff on duty at Providence Hospital made my desolate Portland arrival plight a bit more bearable and for that I remain forever grateful to them.

Worst hospital ever don’t ever go here its been the worst experience ever. I do not recommend this hospital ever.

I’m only giving 2 stars because i thought all of the employees there were super nice and helpful minus the nurse practitioner. She was rude and honestly I could tell that she did not care that I was in pain and needed help. Lady with the short brown hair and glasses, I wish I had more hands so I could give you 4 thumbs down.

Seriously the best ER in Portland.

I’ve had a number of surgeries over the past 15 yrs. connected with a horrendous accident.
These have been done in several states at various hospitals of course. I’ve had an okay experience at those previous hospitals but none deserving more than a 3 star rating. A yr ago I had yet another surgery (connected w the original accident). This was fairly complicated and a bit frightening for us due to its nature. Before and after, the staff showed great care, concern and a servant attitude. They made every effort to help me go through this successfully.
I was impressed at many levels with the care, concern and professional attitude of every care giver at Providence. I live in both Los Angeles and Portland, but if I need further surgery I will have it done at St. Vincent’s.

I think that the reviews regarding the ER wait times are honestly a little ridiculous because everybody knows that the ER takes forever — this isn’t really Providence’s fault and all hospitals have this same problem, even Kaiser, where I have waited 3 hours for horrible pain. You don’t know what other people’s pain is and why they go in before you.
My brother went in last week for horrible stomach pains and was checked in by the ER nurses who weren’t the happiest campers in the pack, but they did their jobs. He eventually got admitted after several hours and was in the hospital for a week because of e. Coli (no, not tainted by the great e. coli scare of 2014 in PDX, but a coincidence)
This review though is mostly for the nurses in the 4G section of the hospital. YOU ARE AMAZING! The nurses were friendly, funny, and attentive. They joked with us and actually had conversations with my brother, and they had no problem with the amount of people my brother constantly had in the room. At any given time, there was usually about 3 – 4 people in that tiny room. I’m just really pleased with them and happy that they could take care of my brother. Providence had an insurance person come in and make sure everything was in order for him financially, as well.
Just a good place in general. Every place has its flaws, but what doesn’t?

Wow. Great care here for the birth of our first child!

*the doctors here deserve many more stars than I am giving this review.
The ER however should be avoided at all costs, seriously if you aren’t bleeding out, having a heart attack or any immediate life threading situation do not go to this ER I have had to take my wife here twice for fairly serious/​painful reasons and there has been a 2.5−3hr wait. The staff here seems indifferent to suffering (although they’re pretty damn chatty). I’ve learned a lot of fun things about the people in the rooms next to ours since we’ve been here. This is my least favorite place in the world if the option presents itself GO TO ANOTHER HOSPITAL or repeatedly punch yourself in the balls/​vagina because you’ll get more done by doing that

**Important review parts.
The rest is the story behind the review.
**I have been using the specialists in this hospital for the past year since I moved to Portland and am living in the NE. They’ve been great/​amazing thus far. So 5 stars there!
**3hr wait…
But I had to use the ER the other night. And it was a nightmare to get any sort of treatment. When I arrived there were 3 other groups of people waiting in the waiting area to be seen. As I waited maybe 3 – 5 more came in.
I’m used to how ERs operate since I use to frequent them more than 6 years ago for my asthma which is what this was for. I knew what my trouble was, I knew what needed to happen and thus I was very calm about it. Maybe I was too calm, maybe I didn’t make enough of a fuss. By the time I got seen 3 hours later I was feeling rather tight.
**The doctor gave me a quick glance prescribed some albuterol and got me to sign the paperwork to leave. When I asked for some components to a nebulizer at home I was told they didn’t have any that would work with mine at home and the pharmacist should be able to give me what I need there. I was told that a pharmacist should just be able to fill my prescription relatively quickly and give me what I need and to feel better. After that doctor left I asked kindly if I could receive a (harmless) treatment before I left I had to wait another 36min at which point I really needed one. That doctor agreed and wondered why I wasn’t offered in the first place.
When I got to the pharmacist, it took them 20 min to fill the prescription. I’m not complaining about that/​rest of this but if I had simply left the hospital I would still be needing treatment and 20 would be an epic amount of time to wait. Also they did NOT carry any pieces for the attachment to my neb. Fortunately I was able to find a very old one at home. When I went to a medical depot the next day to pick up some new/​clean attachments I was told I would need a prescription for them… REALLY ER!!! They person behind the counter could tell I was in distress and truly needed them for my machine so I was kindly given them anyways.
**In the end my issues were still not resolved and I ended up having to go to the UrgentCare place on NE Sandy and they took AMAZING care of me and are continuing to do so.

I have used Providence pretty consistently for my hospital and ER needs. I have Providence insurance, so it behooves me to go with them in a medical emergency.
Last week I woke up at 4am with a stabbing pain in my side. I didn’t know what it was and after two hours of tossing and turning decided to go to the ER. They ran a bunch of tests and suggested I be admitted for observation. Taking their advice, and in writhing pain, I did stay at the hospital for my two night, three day stay.
During this time I wasn’t allowed to eat or drink. This is understandable as they didn’t know when/​if they were going to be performing surgery and anything I put in my stomach would push that back.. . so from Monday morning until Wednesday morning I was IV fed, miserable and in excruciating pain. To assuage the mystery, my appendix was inflamed.
I have had experiences where I have been treated terribly by the ER staff and I have had experiences when I have been in the hospital for 10 days and it was quite wonderful. This time, it was OK. I was in a lot of pain and the pain management was barely «doing it» for me. I’m not a big person or an addict, but when I said that I was still in pain, they were a little stingy in upping my dose. After my surgery, I was in severe pain from the «gas» that they filled my torso with shifting my ribs (and my already having chronic back pain from a broken back) and no one seemed to care, though they did bring me a heating pad.
The food is the main issue. The menu is very lackluster. Wednesday morning I was ready to eat breakfast, but the nurse said that I was supposed to eat something «bland.» I wanted the lemon sorbet, but it has aspartame in it, though not advertised as sugar-​free. In fact, I couldn’t eat any dessert items on the menu. Dairy, gluten, sugar-​free, gelatin. I was bummed. I ended up asking for tofu with potatoes and mushrooms — the tofu I ended up getting was cubed/​baked. Probably the same stuff they use for the stir-​fry. Not what you would expect for a «scramble.» I covered everything with salt/​pepper.
The nurse suggested I order lunch, but after staring at the menu for 10 minutes, I realized I would be leaving in a couple hours and figured I already made it two days, I could make it a little longer and just eat when I got home. So if you don’t eat a normal diet or diabetic diet, maybe have a friend/​family member bring you something. I also hear that the café downstairs has more options.

I visited the Providence Gateway Immediate Care center on a Sunday, and was seen in what I thought was a pretty fair amount of time for it being a Sunday, with a waiting room full of people. The doctor examined me efficiently, and didn’t beat around the bush. She told me what was wrong, and that she wouldn’t be able to help me at that facility. She could tell that I was in a lot of pain, so she had the nurse call me a cab and they gave me a voucher for a free ride to the Providence Portland Emergency Room.
The reception staff at the ER were very caring, the medical assistant that took my vitals was polite and friendly. When I was taken back to an exam room, I was checked on multiple times to ensure that I was warm enough, (I had 2 blankets that had come straight out of a warmer!) and didn’t need anything. I received proper treatment for my pain, as well as a procedure (done very well, with a doctor that specialized in the type of issue I was having) to take care of what was causing the pain. They gave me enough time for the pain killers to set in before beginning anything, and were very understanding of my discomfort at all times.
I needed to call my boyfriend to tell him where I was and to pick me up when he could, but his number was out of area, and the reception staff gave me the code to dial long distance without any hassle or hesitation.