Sawyer’s Row

The $ 1,000 visa gift card is the real deal

Before I go into explaining the 99 reasons why you shouldn’t rent from Sawyer’s Row, let me just give ONE positive that led me to giving this place 2 stars instead of one. The maintenance guy ROCKS and really does everything in his power to fix things as soon as possible. ONE other nice thing– the people who live here are cool, super sweet, and considerate neighbors. No weirdos here.
That said, here’s what we experienced there:
— all white everything might LOOK cool before you move in, but the quality of the countertops, cabinets, etc is CRAP. It stains if you sneeze on it. It cannot be kept clean, and they gauged us for it after we left.
— For the first month after we moved in (and on and off since then), we couldn’t get into the building. The FOB system constantly broke down, and when it did, we would have to hop the fence to get into the back door. Sawyer’s Row made no significant effort to fix it in a timely manner, so we weren’t even able to access our own home.
— The «amenities» in the back were poorly maintained. There was never gas in the BBQ or fireplace, and the hose at the back dog wash area was constantly broken. So, you get a parking lot. Congrats.
— Theft. There is a SHIT TON of theft here. I’m sorry, this one isn’t necessarily Sawyer’s Row’s fault, BUT, they do have signs posted indicating that there was video surveillance in the back, but when everyone’s bikes got stolen (I’d estimate about a half dozen bikes to a dozen bikes in a few week span) there was no video surveillance to be had. Sure, they’re not the ones stealing things from the back, gated area. But they’re not preventing it either. It’s too close to the freeway underpass.
— Fees. We signed a 6 month lease, our term was temporary. When we went to move out, and let them know we had, they reported that since the gentleman who had helped us sign our lease was no longer with the company, they didn’t know anything about it. So, they charged us an extra month. We had made it abundantly clear that we would move out at the end of the 6 months. Not only did they charge us for the extra month, but they charged us for the HIGHER, month-​to-​month rate. wonder why the guy we leased from ended up leaving? Maybe because he realized he was working for a corrupt, money hungry realtor?
— When we moved in, it was a brand new unit. However, outlets were already broken and not functioning. Annoying.
— When we moved out, they charged an INSANE amount for «clean-​up» fees. We’d lived in a studio there for 6 months, completely cleaned every inch of the place, from floorboards to oven to bathroom to carpets. And they still charged a cleaning fee that was higher than what we paid to move out of our 2 bedroom, 2 bathroom condo we’d lived in for 3 years and didn’t clean before we left. Who did they hire to clean this place, the queen?
Realistically, the place looks kind of cool from the pictures and from a tour. But, it was not a good experience. They’re money hungry and terrible landlords. Things were broken often and there were no repercussions, but we were still nickel and dimed for everything. Save yourself the trouble, and cash, and go live down the street.