Scour by the Hour

We hired this business to clean 45 windows for $ 300 dollars. They boasted about their ladder-​free technology with various other latest and greatest technologies. But simply put, they did an AWFUL job. The windows did not get cleaned «inside, outside, and tracks» as we paid for.
Of the 45 windows, he missed 15. He broke two of our window screens. When we asked for a refund for at least part (since part of the work got done), they said they’d send one. That never happened. Have called numerous times and no solution.
As they finished and were still in the driveway, we went upstairs and noticed that two rooms were missed completely. We went and retrieved them out of their car to come in and do them. They did them, but missed the tracks completely.
Don’t fall for their prices, or boasts on how they are using the latest tech. It’s window cleaning. You do it right or you do it wrong. And these guys do it SO wrong. Our neighbors used them too many years ago, and they haven’t had them back. That should’ve been our sign.
Edit: ⁹⁄₂₀₁₄
Bizarre how I add an honest, albeit critical, review — the first review of a window company that we’ve had the number of for years — and within a month, there are several glowing reviews from new users. I assure that I am a genuine user of this cleaning service. And I can assure you that I still haven’t received any refund that was promised months ago and they no longer seem to return calls. I can totally stand by my initial assessment: I would never hire these guys again.