Shell

Waited in the sun on line with no service or communication. No offer to clean windshield or provide any real service. Made me feel like I was looking for a rare bottle of champaign instead of just gas. This place has a bad attitude.

Why in the world would I ever write a review about a gas station? A question I would have asked until I stopped by the Shell station on Broadway and Grand a couple of months ago. We were greeted by a super-​friendly, happy, fun couple of people who seemed genuinely excited to see how we were, wish us a good day, and, GASP, wash our windows and ask if we needed anything else! It felt like being transported back to ‘service’ stations of the 80s, where you actually got service. Now, I’m not saying that they would have checked my oil or anything, but I’m pretty sure they would have said no in a very friendly way.
don’t live in the area, but put it in my mind that I needed to find reason to get gas there again. Yesterday I went sort of out of my way to stop and I am thrilled to report I got the same friendly service from two completely different people! I even thought to myself, «wow, these guys must have a great boss or something», because they are by far the happiest, most engaged gas station attendants I have ever met.
I don’t go here enough to say the less enthusiastic reviews aren’t based in reality, but I will continue to actually look forward to getting gas here until I experience something different. Who’d have thought a gas station could inspire me that much?

Clean gas, convenient location. What more do you want in a gas station? Maybe a decently well-​stocked food mart? They have that too. An interesting cadre of characters pumping your gas (per Oregon law — it’s required dontchaknow)? Yup. Nothing helps bring a little flavor to your day like a friendly character deftly handling their nozzle.
Easy freeway entrances in both directions nearby, close to the bike lane… wait, that doesn’t matter. But still, handy when you’re headed in just about any direction except east (since this is on a 1-​way West/​North). A southbound route is only a block away.
Boom!

These guys saved my ass tonight. After a disappointing experience at 76, I came here looking for some help. I had run out of gas — due to brokeness, not stupidity! 76 was unwilling to help me at all. The guys at Shell were nice enough to loan me a gas can and show me how to use it. After getting a little gas in my car, I returned to give them back the can and use the rest of the change in my purse to put a few more drops in my tank. Both of these guys were so kind and helpful. I will ALWAYS get my gas here when I am on this side of town.

I live in the vicinity. On one corner (Broadway and Grand) sits this Shell station. Dueling it out literally just across the street on the other corner (Broadway and MLK) is a 76 station. So, which do you choose?
Well, I have tried both stations, several times. I have to tell you, the better service is over at the 76 station, instead.
There’s nothing wrong with Shell in particular… I associate them with quality gasoline. But every single time I’ve come to this station, I have to wait quite a while for anyone to show up. Then they take their sweet time… generally giving off an attitude while walking (slowly) away to chit chat with someone… while I steam in my car awaiting their return so I can drive off feeling ripped off again.
So much for full service. Back in the day where I am from (not like I am 90 years old or anything), but back in the Midwest, «full service» was a choice – not forced upon you like it is in Oregon where «service» as a word choice is debatable… if you paid for full service at the gas station, they actually washed your windows, and checked your oil! Those days are long gone, my friends. Now you get to settle for «full service» Shell stations doling out minimal service with bad attitude and high prices.
Whatever. I’m driving my bike now, bitches. So there!