Victoria’s Secret

I haven’t been in a VS for about a decade but came in with a few coupons today and wanted to check out the new sports bras. Christina was amazingly helpful and friendly. She says that she’s worked for the company for 11 years, and it shows. What wonderful customer service and I will be back! Thanks!

Daria was so incredibly helpful. I haven’t come across an employee so helpful in a long time. I got a bra fitting, and I tried on a couple that she recommended. I loved one of them — just not so much the colors. I found one in their semi-​annual sale selection in a good color, and it was a good price, which is always appreciated. The store was clean and organized, but it helps that I went early in the day… like as soon as they opened up pretty much. The Victoria’s Secret is connected to the Pink store next door, so you can purchase from both at the same time. Overall, it was a great experience!

If you are in the Beaverton/​Hillsboro area, this VS location is the one to go to. It is always packed and rightfully so, they are so much nicer here than the Tanasbourne location. They also are very knowledgeable regarding their products and computer systems, which goes a long way in terms of instilling confidence in your customers. They also greet you and TALK to you like you are a person, not an irritant that is interrupting their personal side conversations.

Went in the other day and was helped by a lady named kris. Her service was awful and your suppose to make women feel good about themselves especially when your in such a awkward place while getting fitted. I expect you to know what your talking about and know what your doing but your service was completely awful. Honestly I didn’t even want to listen to you talk because you weren’t encouraging you told me there was nothing of that bra in my size well I went out there and looked my self and found the exact one I had asked you to find for me. So I will never be going back to this location ever again and if you get stuck with Kris she claims she’s a manager turn around and walk out because she will not make you feel good and she’s very arrogant and rude. Never again will I ever go to this location.

The ladies that work in this store are a far cry from what I’ve known over the 10 years of shopping at VS with a Vs credit card. First of all their hair and make up was really unkept. Second, since CS now carries Jammie’s and yoga clothes apparently they are allowed to wear this clothing to work. It shows. Bad. Even the manager in manager stuff (keys, landward, clipboard with numbers etc) looked like she just schlepped or of the house in yoga gear and a messy top knot. It was really bad and shows. Especially at this mall which has some higher level stores. I really doubt this is on brand for vs as I am familiar with how specific limited brands companies are about what and how the employees represent the brand they work for.
Also I needed to exchange a vs branded beauty product that had a faulty spray nozzle. I just bought it within the last two weeks and using my VS credit card. It’s pink and labeled Vs — they are the only ones that carry this product. Well the gal said they don’t stock that item in store. Weird I bought it at another vs in a mall … And then was willing to order one to be shipped to my house — ok great. Well since it was a straight across exchange I hadn’t expected much of a hassle. She just wanted my ID. Well I was trying out a new diaper bag since I’m pregnant and forgot my actual wallet in the car. Too bad she said I can’t do the exchange. This is odd to me since limited brands (bbw etc) have a very flexible and open return policy. I have rarely used it over the years myself but it’s well known and was written on the wall for years at limited stores. So no dice. I took my product and will go to another store to exchange it for the same product without the faulty pump. A store that keeps their own branded items in stock and will easily exchange an exact item for an exact item — that actually sprays.
I won’t be back to this location. They didn’t carry themselves or treat customers (even outside of my transaction) with the level of service I’ve been shown by limited brands and vs companies over the years. No smile. No greeting. Just some tired I showered girls in messy hair and scraping by with the most ph like outfit at work to probably technically fit in dress code. But the casual «man when do I get off? Are you on break yet??? Yawn» is not worth $ 48 for a bra and $ 22 for a thong.

Around April, I went into this store and got sized for a bra. Mind you, I have never been sized before so, I had no idea what I was doing and was relying on the staff and their professional experience to help me determine what my bra size was. I got sized for a 38 D and relying on a «professional’s» opinion, I didn’t question it. I few months later, I noticed I began to develop cuts/​bumps on my underarms due to the under wiring of the bra rubbing against my underarms. I FINALLY went back to exchange the bra and get resized because I KNEW that there was no way that the bra was my correct size. I get there and immediately was told I wold NOT get a full refund of the bra because I did not keep the receipt however, I DID have the bra and I bought the bra for 50+. They began to tell me because I didn’t have the reciept, that they would give the LOWEST SALE price of that particular bra. Unfortunately, all the bras were on sale for $ 35 and I knew I was getting ripped off. I began to explain to the manangement team that I should NOT have to pay for a bra that I was wrongly sized. I am acutally a size 38 C. These girls are supposed to be proffesionals and are supposed to know what sizes should fit women and what doesn’t. In the end, I got the right sized bra and didn’t have to pay for it however, I had to fight for it and I felt like everyone was making me feel like I was being too much of a hassle when I was only being fair and sticking up for myself. I will never go back to any Victoria’s Secret again. The service is TERRIBLE and the staff obviously have no idea what they are doing. Best bet is to go to Macy’s. At least they let you return for full price.

I normally don’t give reviews on ginormous chain stores. But today I got exceptional customer service. Kudos to the manager and her cashier we worked with on making the experience pleasant when it could have been frustrating. Thank you!

This branch always have long lines because the cashiers are slow and not very knowledgeable with promotions and such. For example one lady says the 10/​bra can’t be applied to a bralette when it clearly says the price is over $ 25. They just make their own rules. Oh well at least I got a $ 25 credit for the whining with the customer relations number because I was right! Ty!

I have never bought anything from a Victoria’s Secret even though I have been to look around on several occasions. Now since I received a large gift card it is quite fun…
I’m a little older then the average customer that frequents Victoria’s Secret… or maybe I only feel that way. I remember the days my daughter was just to embarrassed to even step into any Victoria’s Secret store and now…” Well Mom, if you don’t want your gift card…”
«No, I don’t thing so. You’re to young» (she’s 22)
I did experience a lack of service when they got a little busier. A purchase at Victoria’s Secret is very personal so one can be with a staff member for quit sometime especially a male customer who has that deer in the headlight look and needs suggestions.
It has been over a year and I am still trying to spend the gift card. Although all the lingerie is very cute and the sweats and sleepwear looks comfy. I have a hard time finding something. I end up only purchasing undies every time. They do fit well and stay put.
The bras are pretty but are not made for ‘real women’. They do have larger sizes but feel they are for ‘perfect women’ and ‘real women are not Barbies. Their bras would not support even a softball.
So the hunt continues. I have to say a woman does feels a little more sexy when she leaves with a little pink shopping bag.

I used to shop here a lot, and I have to admit the stuff is high quality. Several years ago I paid $ 50-​$ 75 each for a dozen identical bras, and all of them are still like new despite wearing one every day. But I like to check out new styles and find bargains, so I still shop fairly often.
I am not thrilled with the checkout process at this location. The line is always long. And I really dislike the customer service. Are they always understaffed? It would seem so. Or maybe they just don’t like middle aged customers in their store. When I go there with my daughters, we can sometimes get service, but if I go by myself, like the last 10 times, no one says a word to me or offers any assistance at all, regardless of how long I browse.
I’m not sure if they make up their own sizing, but growing up «fun-​size;» (aka, like a miniature version of a candy bar,) a «D» cup I am not. But for some reason, they always announce that I am a D or even double D.
I still shop here because most stores (Target/​Walmart, etc.) have stopped carrying 32″, and 30″ are out of the question unless I want to get a non-​support bra from the tween department. Just because I’m not top-​heavy doesn’t mean I don’t need support.

Very nice sales people. However, there are NEVER enough girls working the register. 75% of the time I don’t buy anything because the line is too long when there are 6 more empty registers.

Wife had no intention of purchasing anything, but the service changed that. The customer service provided by the staff was excellent especially when compared to the Oakley store located close by.
We spent over an hour at the store. She said that she would be quick. I should have known better. At least the large pink chair that I sat in was comfortable. Looking back, I should have walked around the mall.
She ended up spending $ 63. Oh well, at least there was no tax.

Great selections! Got a few bras with coupons of course! I love all the coupons I get from Victoria Secret! You have no idea how many free panties I’ve gotten!
Anyways, the staff was super friendly here!

I came in on December 26 and it was very crowded (which I expected being the day after Christmas) anyway, I received bad customer service by this woman with black curly hair. My boyfriend asked her a question about having a product and she rudely told him «whatever is out is what we have» and she walked away without even trying to look in the back for us. So we decided to leave. I think she was a manager or some type of leader because she was giving orders to other employees. My point is– I felt uncomfortable and bothered that we didn’t receive the help we needed.

I like Victoria’s Secret but there nothing particularly wonderful about this store. It’s a larger location and has more products, which is nice. The employees are mostly helpful.
Really don’t know what to say. Semi-​annual sale is only good here if you shop early… late in the sale and there’s not much left, but that’s true about almost as VS location.

I stopped in for a few things, but when I got to the checkout there was a huge line. Just as I was about to put my things back and leave, a saleswoman stopped me and assured me it was a quick moving line and that she would try for more cashiers. I decided to wait in line, since I love their products and knew it would be worth it. Low and behold, the woman was totally right. The line moved quickly and I was happy I waited and got my goodies. Great staff!

Expensive for Underwear.

I like the sales that they have for underwear. That’s about the only time I go to the store to stock up on panties during the sale. They fit well and don’t have excessive shrinkage like many other brands. I do like some of their perfumes. I don’t shop here often because I find it pricey.

bras, panties, lotions
as i do not drag/​wear women’s clothes. i have no idea on how awesome or how good of a value their products are.
nice employees who probably get weirded out by guys who are weirded out being there.
as a guy. it’s a hit or miss on how entertaining this store may be.

I actually like this VS a lot. It’s HUMOUNGUS and I love that I can find my size bras relatively easily here (and that they’re ACTUALLY in stock). Their selection of beauty products is mind boggling as well.
Good customer service and very friendly staff!

This VS is GINORMOUS and though I am not a fan of their bras (I am loyal to Nordstrom for my girls’ and my girl’s girls’), the «Pink» brand is very popular with the teen daughter when it comes to clothing.
We walked in, had great customer service and the daughter was able to find yoga pants, sweats, a sweatshirt and got a free laptop case to boot.
Anything else from here is on the mom «unauthorized list» and allowance/​babysitting/​tutoring money can be spent on items like lipgloss, perfume, etc.
We might be back when up here again.