Marriott Courtyard

Room and bed was clean, but there were hairs in the tub (!).
Also, we paid for the room up front from Priceline. Yet, four days later we were charged by the hotel both for the room and for a mysterious food or beverage charge when we never even stepped foot in the restaurant nor drank anything available in the room. The best part — no manager works on the weekend and is able to issue a refund pronto so we are now waiting to get a call back in a few days. What a joke!

We stayed here during a business trip. Room is clean and nice but noisy. It was OK for me as I live in NYC and I am used to the sound but my colleague had a hard time to sleep. Even second night I had trouble sleeping with the sound of highway nearby. Breakfast was also OK but service was not great. It was a buffet breakfast reasonably priced but when asked for coffee it was never delivered to my table and I had to go and grab it myself. I understand that the rear rooms are less noisy judging by other reviews and definitely have that in mind if I ever visit again.

If you’re traveling alone, the shuttle service is a great plus! Although it isn’t available on Sundays, the staff will still be there to ensure you get to where you need to be. When a cab failed to show, Arso personally drove me to my destination. The location is a 15 minute walk from the downtown area, only 5 minutes by car. Rooms are spotless. Has all the necessities. They made my stay completely stress free-it’s all about a friendly, professional caring staff here!

When I travel, Courtyards are my go to spot. This location had great guest service when I enter rather late on Sunday.
I was working overnight and made sure I was able to secure a late checkout for my one night stay. That wasn’t a problem and the desk clerk indicated on my account.
The café area is to the right as you walk in and it was very busy when I returned at 7 am.
Checking out at 1pm, house keeping never knocked on my door and was able to grab some sleep.
I would stay at this location again. Give them a try.

This hotel does not honor room reservations. Why do I have to submit a credit card to «guarantee» my room if they simply choose to ignore it?

We stayed here for 2 nights when we were in the area for my sister’s wedding. We were pretty disappointed with the hotel. It’s rather old and nothing special inside. Certainly not worth the $ 150 per night we paid for a boring room with two beds. One of our beds was broken and sagging in the middle, which my husband reported to the front desk. There was mold in the shower. There really is hardly any bathroom sink area, very very small with one sink and barely any counter. There is no free breakfast but a restaurant downstairs where you have to pay like $ 10 per person for breakfast.
Do yourself a favor and stay at Residence Inn up the street which was WAY nicer, WAY cheaper, more room, and complimentary breakfast.

Walked in and noticed the familiar modern look at the lobby area. Thought that was a good thing since usually that means remodeled rooms. Was wrong. Room is outdated with a loud air console. Went to get a shower and noticed a musty/​moldy smell inside the stall. I use glasses so my vision is pretty bad without them. Couldn’t shake the smell so jumped out of the shower, put my glasses on and sure it is! Black mold on the shower. It’s not mildew as it had a felt-​like surface. That shower was not cleaned before my arrival. I see a visit to the front desk in my near future.
On a positive note, Felicia from the front desk was very friendly and attentive. Even offered recommendations for restaurants. She’s the only reason why they got 2 instead of 1 stars.

Decent stay. Thanks to other reviewers we knew to ask for backside room. I’m not sure I would want to stay in front side… would be a deal breaker when making my reservation.
Felecia at the front desk was wonderful. She really worked to make our stay pleasant by getting us into a good room. Room was a good size, king bed, couch, desk, etc. Also clean. The one big problem was that the windows do not have shades that draw to a close!!! Light came through all night and kept my wife up. (That makes this more of a 2.5 review-​I erred on the side of 3 because of Felecia). In room coffee was decent. Plenty of pillows, towels, etc.
Next time we might spend the extra money for a better hotel just to ensure a good nights sleep?

P
We were traveling to Portsmouth for a bridal shower from New York. When we tried to book a room, most of the hotels were booked, and we settled on this Courtyard because two of the people going were Marriott Gold members, as we have all always had great experiences with Marriott in general. We arrived around 10:15pm Friday night and were warmly greeted by the front desk staff. I was impressed with the lobby and how modern and updated it was. Great first impression. So while we tried to check in, there was some confusion over our reservation because we had used points from two different members, booking each night separately. Once explained to the woman at the desk that we did not want to switch rooms the next night, she was able to get us all checked in. She also had an upgrade for us, which we decided against because it was only available Friday night, not Saturday, and again, we didn’t want to be living rooms during our stay. We got our keys and went upstairs. When we first walked in, the room smelled very musty and moldy. The air conditioner didn’t seem to be working quite right (set at 72* when we entered, but was at 75*). One of the women in our party went down and they promptly moved us to another room. When we came into this room, the smell was much better and we started settling in. Then we noticed a dead bug on the bed and a large, yellow stain on the curtain with dark brown spatters. I don’t know what it was, but will attach a photo for you to reach your own conclusion. Once again, one of our party went down to the desk to switch rooms again. In this time, the staff had switch shifts and so she had to recount he whole ordeal again. Finally, we got into our third room, a smaller room with no balcony, but at last appeared and smelled clean. However, all four of the glasses in the room had black debris stuck to them.
Skip to next morning, we asked the housekeeper for extra towels. She was incredibly sweet and accommodating, but also informed us that according to her paper we were supposed to have been checking out that day — apparently in all the craziness of the night before they had forgotten we were staying two nights and specifically requested not to have to switch rooms. We told the housekeeper, Amber, the whole story of the night before, and she was the first person to say she was sorry we were having a rough start. She was really wonderful. One of the only reasons this hotel got a two star review.
We went down to the front desk to once again explain that we would not be checking out that day and wanted our second reservation moved to that room. Ryan, at the front desk, was great and got that all set for us and told us we would need to grab new keys for the room when we got back from our party. We also told him that we had asked for a rollaway bed the night before and in the confusion never got one. He assured us there would be one waiting when we got back.
When we got back later, we got our new keys without an issue, and there was a rollaway waiting for us as Ryan had promised. After being upstairs for a while, we went to ask for extra blankets. Trish, at the front desk, told us that she was the only one working and didn’t think extra blankets were going to be possible. It seems ridiculous to have a sold out hotel, on a Saturday night, with one person working the front desk. She ended up bringing a blanket later to the room.
Two of us went to get a drink at the bar in the lobby, but the bartender explained to us that they were actually closed and he was just waiting for the remaining customers to be done with their drinks. We started tell him all about the insanity of the weekend and when we were about to walk away he told us he would make us a drink. He was incredibly accommodating, even overhearing us discussing that there were no chips available at the front desk to buy as a snack. Conrad came out a minute later with a bag of chips for us. We continued to chat, him being another employee who sounded genuinely sorry that we were having such an annoying experience. After finishing our drinks and going upstairs, we heard a knock on our door and Conrad was there with two extra blankets for us! This is an employee who absolutely goes above and beyond for his job. Another reason this hotel ended up with a second star.
We had the pleasure of seeing Conrad the next morning at breakfast, and he really is just such a complete and utter pleasure to deal with.
At the end of the day, this hotel was a huge disappointment. For people who stay at marriotts all the time, this is definitely not meeting the same standards in cleanliness or staff competency (with the exception of some all stars, mentioned above).
It is conveniently located to both 95 and downtown Portsmouth.

When you first walk in, you are greeted by one of the wonderful staff members. They treat you like a king and queen from the first second you walk in until the second you walk out. The rooms are very large, especially the ones with the two double beds. All rooms are very clean, and have every amenity you would desire from a hotel of this caliber. Starbucks coffee in the lobby, drinks, the bistro, everything was perfect. I have to keep coming back to let you know that every staff member went out of their way to make our stay more enjoyable. Less than 10 minutes to Kittery Maine and 15 minutes to York Maine. Less than five minutes to downtown Portsmouth. Don’t forget to eat at The Friendly Toast. They have great breakfast and lunches. I highly recommend the courtyard Marriott in downtown Portsmouth whether it’s for business, pleasure, or both

We had a comfortable two-​night stay here. The hotel is conveniently located, less than a mile off I-​95 and perhaps a five-​minute drive downtown. The proximity to the interstate means the front rooms can be a little noisy; better to ask for something at the rear, preferably with a balcony. Our room was on the small side but clean, and the amenities (free wi-​fi and flat screen TV) worked fine. We enjoyed the bistro for drinks and appetizers one evening; good service, decent food. The front desk staff was friendly and efficient, and we enjoyed the large indoor pool and whirlpool, especially since no one else was using them. Maybe a bit pricey, but comfy — a typically solid Marriott. One note: parking is free. If you go to the downtown Marriott Residence, you’ll pay $ 23 a night for valet parking. Figure that into your budget.

This hotel was really nice and well kept up. I loved the pool and whirlpool area and the hours were good. The hours at the lobby bistro were not so good however, therefore I was not able to check it out. We Loooovveddd the California king bed!
The shuttle service was amazing to downtown! The driver was very friendly and accommodating, he made the experience that much better.

Nice, but standard Marriott. Free WiFi at the hotel, but it’s a bit noisy (front side).
As a platinum Elite member I would have liked a room with a balcony, but that didn’t happen. The restaurant needs some attention. Heard and saw few guests complain about extremely slow service (‘are those eggs still coming?’), and my breakfast was pretty slow every day. The guy behind the counter works really hard, but I think the guy in the kitchen can’t keep up with all three customers…
Bed and shower are ok, but overall the hotel could use an update. It all looks worn out a little.

As past reviews state, ask for a room on the back side.
Nice clean hotel, nice staff, and super quiet on the back.
I will be back

As a Marriott Platinum elite member i expect more from Marriotts.
Could be the fact that i spend 10+ months in a Marriott hotel.
On to the review.
I had no other choice to stay here as both Residence Inns were full.
Tried checking in early as it is no problem at the inns. 10:30am was told room was not ready and to come back after lunch. Ok cool it was a little early. Returned at 1pm, room still not ready try back at 3pm the usuall check in time. 3:15pm, still not ready, at this point im tired and just want to check in to my room. Finally @ 4 it is ready,
Rooms are decent, try and get a room with a balcony not facing the highway.
Definetley not made for long stays as myself. They do feature a flat screen, desk, mini fridge, microwave, small safe & closet.
Walls are beyond paper thin as i could hear every conversation in the next room while laying in bed. Wireless is slow, but there is an option to hardwire, which is much faster.
Also the TV’s do not have HDMI hookup for any sort of console systems or laptop.
Lobby is nice and updated, prices are a bit high for the location, but thats a hotel i suppose. Also most sports games are not available in the rooms and only downstairs @ the bar… funny how that is.
About a mile hike to downtown Portsmouth.
Nothing is complimentary, so be prepared to pay. I would suggest the Marriott downtown if looking to experience Portsmouth and enjoy more space.
Overall not bad for a weekend stay or short visit. Just not for me.

A good choice if you are in the Portsmouth area. Its not hear or walking distance away from the bars /​restaurants where the Residence Inn or Sheraton is, but its new and service is good.

I decided to stay at the Courtyard Portsmouth because the hotel I have been staying at Portsmouth was full and the Fairfield was underwhelming on my first stay there.
I was originally booked at the Fairfield, but when I saw the Courtyard started accepting the Gov rate a few days before my stay I quickly switched.
The Courtyard is on par or a little better than other Courtyards I’ve stayed at in terms of the size and quality of the rooms.
The problem here is the highway noise. I’ve spent plenty of nights at hotels just off of major highways. The highway noise here is very disruptive. If the hotel bothers to spend the money on properly soundproofing the exterior you don’t even know the highway is there. It’s essentially the same complaint as «paper-​thin» walls. They’re not paper-​thin, they’re just not properly sound insulated.
If the solution is to move to the other side of the building, that’s great … except you’ve got a 50% chance of not being able to.
I will probably not be back to this Courtyard unless it’s my only option. If the room doesn’t let me rest completely, it’s a hindrance to a business trip.

We had an issue. Our Residence Inn reservation was not valid, they over booked and sent us here. We were not thrilled, but we must say the front desk personal could not have tried harder or been more understanding of our situation. We had pets, which presented an extra dilemma for everyone. Yet, these resourceful ladies found a way to make it work. Thank you Marriott New Hampshire. Your front desk personnel saved you and your reputation. We are most appreciative.
8÷24÷12.

I’ve stayed at this location many times in the past few years and have never been disappointed. I feel it’s a little bit above par for the brand. Location is great. No, it’s not right in downtown Portsmouth, but it’s priced a good amount less than the downtown joints too. Parking is so cheap and plentiful downtown anyway.
Yes it’s very close to I-​95. If you can’t take the noise, ask for a room in the back well ahead of time.
What really excites me this time around is that although the hotel recently remodeled the restaurant, it has NOT taken on the new «bistro» platform that other courtyards have. I am not a fan of the Bistro at all and have been avoiding Courtyards that have switched over if possible. So I’m a happy camper here!

If road noise bothers you, then you need to stay somewhere else. This Courtyard is very close to I-​95 and there is plenty of noise all day and night.
Other than the noise this is on par with other Courtyards in terms of service and amenities. One thing this Courtyard has that’s a little different is room service. My room had a refrigerator and microwave and was clean. The lobby hasn’t been redone yet in the new Courtyard style, but is in good shape and clean. I wish the hotel was a little closer to town, but the area is nice and woody.