The UPS Store

The worst service I have ever experienced in all my years of mailing. This was my first time going to this particular UPS store and I must say I was SO disappointed. Not only did the clerk have NO IDEA what she was doing, but she charged me $ 1.99 for using a piece of scotch tape. SO rude and negligent. Totoally disorganized and clutter was everywhere. Felt like I walked into a hoarders home. Never going there again. Thank God the US postal office is across the street.
Also, I actually created a Unilocal account to write a review. If you are mailing presents for your loved ones, do not use this facility. I thought you need to have at least a grade school education to work at a place like this.
Wow.

I logged into Unilocal for the first time in over year to warn customers about this store. I mailed a package from here and they charged me $ 132. When I called customer service to investigate they said the package was listed as costing $ 60. That was the price I should’ve paid according to set rates I looked at after mailing it. Before I spoke with customer service, I spoke with a woman at the counter who made some excuse that the difference was because the rate I paid was“guaranteed” — except when I got home and checked so was the $ 60 rate! What I found when calling was that apparently these UPS stores are contracted out or something. I never had a problem with UPS but this store is unbelievable. I was there one other time to fax 2 pages in the US — $ 10! But no price list or anything on the wall. I cannot say enough to avoid the place. Read the other reviews! They are all consistent! Avoid!!!

This is the shadiest UPS store I have ever visited. Unlike every other UPS store in the area, these people tack on bogus fees. Essentially, my Amazon Prime returns were not free here.
Which means it is actually worth the gas to drive a little farther to another UPS store, to avoid this pace.
The people behind the counter were flippant, and tried to lie to me about the contract between Amazon Prime and UPS. Reprehensible.