Never again will I buy a computer at a big box store– In the past saving a few bucks ultimatly left me with NO customer service and my computer eventually ended up here to be fixed. Since learning my lesson I have purchased two laptops with warranties here. Super fast FREE computer fixing if you buy your product here. These guys are good and care about you. They even give you a loaner if you buy there. If you need a repair they do great work but buy the computer there so you always have a real person to talk to on the phone or face to face. They know their stuff and I am glad I do business with this company!!!