Parma Pizza

Never fairs with this place … U call they answer ask for pick up or delivery and once u say pick up they tell u they’re closed! WHY ANSWER THE PHONE!!! Or you call and ask for delivery give them your order only for them to put u on hold for 5 minutes and then they tell u they don’t deliver and your only 9 minutes away (to be EXACT) come on Parma get it together… Your food is actually ok but your poor customer service drove a weekly customer away

They charge you more if you use a card (I think 3% or so) and it’s not disclosed to you or posted anywhere. Scammers. Will not patronize that business again.

I agree 100% with CeCe B’s review below. …unbelievable how I was treated today!!! RUDE RUDE RUDE!!! Don’t have coupons made up unless you’re going to honor them! I only gave 1 star because u have to select at least 1 to give a review but my choice would have been NEGATIVE 10!!! I will do everything in my power to tell as many people in Pottstown and surrounding areas to boycott this dump! The customer service sucks so bad i would travel to another state for pizza before I would go back there!!! The tall amazon woman and the short dude that works there are VERY RUDE and have absolutely no clue how to talk to customers!!! I wonder if they realize just how many pizza places with far more superior food are in close proximity to them? Huh went down the road had better pizza and they honored their coupons to boot!!! Other restaurants LOVE to hear about their competitors!!! Well off to continue my mission to text, call, email, facebook, tweet etc as many people has i can about my horiffic experience at Parma Pizza!!!

Hands down best pizza place in the area in my opinion. The service is amazing and the employees are extremely welcoming. One girl even remembered what I ordered from two days prior! I’ve just recently been coming here for the past three days straight as I started working close by. Each day I tried something different and each individual time I was very impressed. Only downside of the whole experience so far is that when I ordered two slices of pizza, the first one’s bottom was a little too brittle and broke apart when I tried to fold it over. However the pizza was scrum-​diddly-​umptious, and although it feel apart it gave me a while new perspective on eating pizza. I could honestly come here over and over and not get sick of it due to their extensive menu, superb food, and inviting persona.

I really enjoy their food. In fact, i order often and its my go-​to pizza place…
Nothing bad to say EXCEPT i refuse to order Wednesday nights. Their 5 – 8 pizza deal is good on paper but they’re completely overwhelmed with orders and as a result they lose track of order placement and such. Once you arrive, regardless of timing, you’ll have to wait at least a half hour (ie order at 5, arrive at 5:45, leave at 6:15 or later). Basically ive stood there waiting for a 5:20 order at 6:30 while others pickup 5:50 orders. After a few times of being burned on Wednesday i gave up.
Otherwise, their food is bangin and delivery is on point! I highly recommend.

Don’t like the pizza. It’s just nothing special. Nothing comes close to Penny’s in limerick. It’s just a bit of a hike and I try the local pizza and end up disappointed. This was the worst. It’s overpriced for pizza and if you ever walk in there just to get only a little soda it will cost you more than a 2 L because you’re not purchasing anything else. Just feel scammed here. Sorry for the bad review. Just honest

I will never eat from here again! This last experience was it for me. We walked in for take out and immediately was overwhelmed with a grease haze that was stuck in my hair for hours. While we were ordering our food, there was a lady that cut us off complaining about her fries sitting out getting cold while the rest of the order was being cooked. I had a bad taste in my mouth, but thought maybe that lady was just a complainer. We left to go get cash because they charge a fee for credit cards. When we got back we noticed that our fries were also sitting on the counter and asked if we could get hot ones. We were told no, that they would still be warm. Then our sandwiches came out, they messed up the order and took the meat off the rolls and put it on another bread and had to put it back in the oven. Meanwhile out fries were still sitting on the counter getting cold. The young kids that work there refused to give us new ones even though they messed up our order. If it wasn’t for my husband feeling awkward about walking out, that’s exactly what I would’ve done. These kids that work here are rude, and don’t care about good service. The sandwich that they tried to fix wasnt fixed right, couldnt even eat it, and fries were feeezing cold! They will never get my business again!!!

The best pepperoni pizza in Pottstown, period

Parma has gone down hill. Worst place ever. It’s run by a bunch of ignorant and rude kids. The owner doesn’t care! They are rude on the phone, they mess up the orders and they argue with you over the phone! Taking my business to palermos on Charlotte st.

Great pizza, we recently ordered two 3 foot hoagies that really rocked. Every one at our party loved the food and the staff is great as well! I’m happy to have them in our area

Good variety — all of it is pretty good. Not too much you can go wrong with here.

Parma Pizza used to be in that little strip called Coventry Square at the mall of the same name. But like a good many other businesses there, they’ve either gone belly-​up or, like this one, moved to a better location. While they’re doing fine in Sanatoga, the pizza shop that took their place didn’t stay long. Yup, they’re gone. Already.
As for Parma, no, I wouldn’t drive from Limerick to Sanatoga just for pizza. But if I’m going to K-​mart, then I might stop in while I’m there. I don’t eat pizza as often as I used to, but I’ll have to try it some time. I go there for their chicken steak sandwiches. Just the right size and not too greasy. Their fries are about average. Most of the other reviewers like the service, and I do say Parma will do more than most to make you feel appreciated. I went there on a late Saturday afternoon, and I’m happy to report they had a college football game on. So sometimes the TV is indeed tuned to another channel besides CBS or Fox – when sports fans want to be entertained, I guess.
The prices are reasonable; some charge more, some less. They don’t have an «upscale» dining room like some pizzerias, and sometimes that’s a good thing. You can come as you are and they encourage that. What’s not to like?

Okay, I have now lived In Pottstown 5 years and I really wanted Parma to be my go to pizza place… for my favorite… large plain pizza. I really wanted it to work out, but its just not so. The pizza quality is there, it is solid and yummy (see my previous review), and they even started delivery service recently. However, I am basing my experience on strictly service and value. So my latest experience included ordering a pizza on a Wednesday during their «beat the clock» promotion. Call between 5 and 9 and get the pizza for the price at the time you called in and ordered it. Okay, good deal, right? Wrong. First, I called in the pie order at 6:25, cool -… A large pie for $ 6.20! But not so much. As my story unfolds, I then get an offer to meet a friend for dinner elsewhere (unsuspected) at 6:30. I immediately call Parma back to see if my pizza order can be cancelled. (or perhaps another order had been called in for the same, you get it). «Sorry, your pizza is already in the oven». Okay. So first of all, they told me 30 minutes for the pick up. Now I call 5 min later and it’s already been made And in the oven? Ok. So I want to be fair. So I say, ok, no worries, I’ll take the pizza and eat it another night. So I go in at 7:25 to pick up my $ 6.25 pizza, but it wasn’t 6.25… I am told it was my responsibility to tell them The time I called when I was placing the order to get the beat the clock time price. What? So it is my responsibility to call it n AND tell them upon ordering the current time to get the deal price? Sorry folks, that is terrible customer service and your beat the clock deal is a scam… nobody mentioned anything to be upon calling in my order about your fine print, so I ended up paying over7.50 for the pie anyway. Normally I I would not mind and even consider 7.50 a deal for a pizza, however, based on my already poor experience with trying to cancel the order almost immediately after ordering really has me in a not-​so-​happy mood about this place’s customer service and (lack of) loyalty lock. Being a professional in the hospitality industry perhaps I am a bit critical, but unfortunately this final experience has me convinced this is not the pizza place for me. Too bad, I really wanted it to work.

Great sandwiches and they are pretty accurate on their delivery time. Look for coupons in door to door menus.

Pretty good food, the only channel on the tv is CBS, no fox, kinda sucks.

For the last couple of summers, the fam has been partaking in a pizza challenge. We buy pizzas from various places in Pottstown and bring them home for a head-​to-​head contest. Now, every pizza afficionado knows that take-​home pizza is not ideal. Putting a sizzling hot pie in a closed cardboard box subjects it to –gasp– a steamy environment, and steam can wreak havoc on your crust. Nonetheless, the hubster and I live in San Diego, where a great pizza is hard to get. We’re just happy to eat a decent slice.
Although it didn’t win the overall vote in any year, Parma got my top ranking two years in a row!
Their pizza has a good crust, and a perfect (in my book) sauce-​to-​cheese ratio. There was enough tasty sauce that its flavor wasn’t obscured by the cheese, which was obviously placed with great restraint. The pie wasn’t too thick and greasy, like some other shops. It was, as Goldilocks would say, just right. My only complaint is that I wished it were cooked a little more. I do like brown bubbly cheese on top of my pizza.
The annual summer pizza throwdown has taught me something important. Pizza is an individual choice. Each person has his/​her own preferences that must be honored. Fortunately, Pottstown has a lot of great choices where individual pizza lovers can find their bliss.

The best pizza in Pottstown. Friendly staff and they always say hello or greet me when I go in.

I was in there yesterday. Friendly and competent servers. (Yes, they addressed me as «boss» and I told that that I’m not a Gambino family member, so «sir» would be fine.)
Food seems fresh, despite the fact that is sits there unrefrigerated for hours…

Parma is a great place for a slice o’ pizza pie. The staff is young and do suffer from the occasional bout of non-​chalantness. But overall they do a good job. The place is always kept clean and they have a great variety of pies to choose from. The pizza is better than Bravo IMO. I don’t know if it’s the cheese or the dough or both, but it just seems a little fresher than the rest in the area. The guys (and gals) behind the counter are friendly efficient and never seem to rush you no matter how busy they are.
If you’re in the area definitely stop in for a slice. Good stuff!