Immediate Clinic

After being turned away by the not-​so-​friendly receptionist at The Doctors Clinic Urgent Care in Silverdale on Saturday, ½/​16, I found this place through their website. They took me in, I saw a doctor and they got me on the right track hopefully to getting rid of this horrible sinus infection. I used to go to the The Doctors Clinic Urgent Care in Silverdale, but after the experience of being turned away the way the receptionist did, I will be coming here from now on. They even have a tv that lets you know who is next in line, kind of like when you order a pizza at Dominos, complete with the estimated remaining wait time. Everyone in front of me to be seen were seen with very little wait time. Thank you Immediate Clinic!

Friendly staff both at the front desk and back office. I checked in online and was called in promptly. Waited less than 10 minutes, and after a long week of being sick I was relieved. Michael PA was personable, did an exam and prescribed antibiotics. Michael was sincere and thorough in his cares. I’ll use them/​Michael again if I ever need to. Hopefully not for awhile! ;)

I just had my first visit with Dr.Novey.
He was a wonderful doctor and very efficient.
His Assistant Brittany was very sweet and welcoming. I had to rush to get to work and they were understanding and still met all my needs.
Im happy to have found my new PCP.
Thankyou for the warm welcome.

I took my daughter to urgent care a week ago for an x-​ray of her arm. There was a possible fracture and I was told they would contact me. After one week and 3 phone calls they still did not have results from the radiologist (In-​Health Imaging). I finally called and spoke to the radiologist and they still had not read the x-​ray. One week and still no answers.

Dr. Wilcox is a fantastic doctor! I have been shrugged off by so many doctors and frustrated by them not taking me seriously, I just learned to live with my chronic issues best I could and stopped going to any doctor for a year. With her, she was very friendly and informative, and really took the time to listen to all of my complaints/​symptoms and also to talk to me about possibilities and treatments. I NEVER felt rushed. I always felt like if I had1, 3, even 10 more questions, she would always take the time to answer me and explain fully. She’s a very compassionate woman and it really shows! Sadly, I was informed that she moved to Michigan a few months back. I ran across the Unilocal page looking for a new physician (since my insurance would only cover my visits with her), and thought I’d leave a review.
I never had issues making appointments. The wait time was about 10 – 30 minutes usually– not to bad at all. I loved that I could get scheduled within a few days if I needed to, like when I messed up my shoulder before a big event for my job. The staff were friendly — I think only once I got someone with an attitude, but it could have been they were having a rough day. Nothing to complain about, really!

My first visit on March 1^st to Urgent Care was not as through as I would have liked. I was seen by a PA, not a Doctor.
However since then Dr Novey is my primary care Doctor. I am so pleased with his integrated practice. Dr. Novey has taken time with my questions, he is thorough & kind. I feel he is truly interested in my health & well-​being as well as my on-​going knee injury. He is a physican who is truly cares about his patients, not the pocket book.
NKFP nurses & front deck personnel are polite & helpful. I can book appointments easily & wait time is minimal. Dr. Novey is a Doctoe in all sense of that esteemed title.

Hands down worst service EVER! I went in to a non busy waiting room on a Saturday for a sinus infection. The receptionist told me it would be a 30 min wait. I noticed they kept calling people back that checked in after me then wen I politely asked what the problem was I was taken back to a room only to wait another hour. 30 mins turned into 2 hours. Finally when the doctor came in to see me it took him 3 minutes to tell me he would give me 5 days worth of antibiotics… I went to pick up my antibiotics at the pharmacy but it was never called/​faxed in. The pharmacist called the doctors office and nobody wanted to deal with the miss communications a matter of fact the doctors office tried to tell the pharmacy it was my fault. The sweet pharmacist said its not the patients fault the meds didn’t get called in.
Bottom line is… I’ll NEVER go to this rotten clinic EVER again!!! Even it I am deathly sick!

Like stated by other reviewers, the wait time to be seen is minimal. The office staff is very friendly. I really like how there is a lab on the premise, so everything can basically be done in one stop.
Dr. Wilcox is great. She is very friendly and informative. She really takes the time to explain things to you. I definitely recommend this practice.

Never had a wait time more than a few minutes, friendly staff, good communication and Dr. Novey and Dr. Bethel are both excellent.

I like this doctors office. The staff is friendly and the wait time is usually minimal.
The urgent care sometimes takes forever, just make sure you try to go first thing in the mornings.