Chubby’s Hardware & Home Center Inc

Great hardware store. They always seem to have what I need no matter how obscure or advice on completing a task a way I had not considered. My go to place for projects around the house of which there are and have been many

I have recently returned to Chubby’s to pick up a new blade for the chainsaw I bought last fall. They had everything in stock to help me get the saw ready for spring clean-​up. Joe, the sales clerk, was particularly helpful and showed me how to properly tension the chain on the saw, as well. Service at Chubby’s is always top-​notch.

I went into this store looking to re-​do my backyard garden area after it was destroyed by Hurricane Sandy. I definitely was set on getting some Scott’s garden products and maybe a chainsaw to cut down fallen trees seeing as my old one was about ten years old, an Echo chainsaw.
I went into the store and was greeted by not one but two employees by I believe the names of John and maybe Mark? John was very helpful in assisting me with getting the Scott’s 4 Step Program and grass seed in order to restore my garden! When it came down to possibly picking a new saw, Mark was very knowledgable on the product and quickly gauged my interest in purchasing a STIHL MS 251 homeowner saw. With the amount of trees down in and around my garden I found the saw very efficient in helping me return my garden to its original state!
Overall great small-​business, family orientated store, helpful employees, and great products! Thanks Chubby’s for helping successfully complete my project!

Friendly, knowledgable, a great resource!

Terrible. Walked into this store wanting to buy a Weber Genesis grill. We were not acknowledged at any point during our visit. We were looking at the grill and an employee walked right in front of us to show someone else the grill. He literally took the flyer out of my hand to show another customer. Minutes later, someone cut in front of me without saying anything and took the grill away to a customers car. This was probably the worst customer service I have ever received at any store I have ever been to.
I regrettably went back to the store because it is the only hardware store nearby. Again, I received no recognition from anyone in the store. I ended up buying a grill pan and went to check out up front. The young man at the register was nice enough, but after he rung me up, told me his machine was having problems and so they brought me over to another line where I paid and went home.
Three days later I check my credit card bill and I have two charges on my account. I’ll have to drive the extra 10 minutes next time to go to a different store.
Please stay far away from this place.
Edited: I don’t want to damage reputation for the one experience I had. I won’t be going back to Chubby’s but I am adjusting to 3 stars based on my parents feedback.

Recently bought a Stihl chainsaw here. I didn’t know this store until I found it via the Dealer locator on the Stihl website. Stihl advertises that it doesn’t sell at Home Depot and Lowe’s, preferring independent dealers who can speak knowledgably about their products. Chainsaws strike me as pretty dangerous, so I wanted all the pointers I could get regarding operation and safety. I made two visits to Chubby’s before buying the saw. Patrick helped me both times, and was patient in explaining the features of the tool. He quickly gauged my experience level so he neither had to belabor the obvious nor talk over my head. When I bought the machine, he put gas and oil in it, went outside, started it up, demonstrated its use, then watched me repeat the steps. He encouraged me to view Stihl’s safety and operations video online (which I did, and found helpful). I left satisfied with the purchase and that I can turn to Chubby’s for maintenance and questions in the future.
I bought some other stuff there, too, and was impressed at how careful Pat was to make sure I got the right thing, in one case taking an item out of its packaging to check that fittings would work, etc.
It’s a great store in a cute little village and I’m glad I discovered it.