Franklin Plumbing

I have to say that my experience with Jeff Franklin of the Franklin Plumbing company was the exact opposite of Miss Mila A. I was referred to Jeff by a trusted associate. Jeff was responsive and prompt in addressing my emergency main line water leak. He was clear and concise as to how the problem should be addressed and told me up front what the minimum charge would be. He was not at all as Miss Mila A described. Javier Trujillo was the technician who did the actual work. He was very careful and did a precise repair. He also left the site immaculate. The only reason I didn’t give five stars is that the job took a little longer than expected because they were not quite prepared and was a little more expensive than I had hoped. I would definitely recommend them to anyone looking for an excellent plumber.

Had the pleasure of working with Franklin Plumbing last summer. Jeff is a plumbing expert and is no nonsense, straightforward, get the job done kind of business person, a true professional. Definitely recommend!

I called Franklin Plumbing out to make a repair in the crawl space of a rental home. The leak was visible from outside the house through a vent without crawling under the house. Franklin Plumbing called me when they arrived, explained what they were going to do, and then proceeded to do the work. While the work was done properly, the bill was quite high, and then I was charged an additional «leak detection» fee which was both unnecessary and undisclosed. When I received the bill, I deducted the leak detection fee for those reasons, only to have Franklin Plumbing threaten to place a lien on the property, just as was the case in the many complaints this company has elsewhere online. At this point, I don’t want anything back from Franklin Plumbing, but I do want to let others know that they should avoid Franklin Plumbing, as overcharging seems to be the norm, as does their unsavory collection practices after the fact.