We suddenly woke up to one of our heaters not turning on. I called and within a few hours Maurice knew exactly the problem, but didn’t have the right part. He called the next morning right at 8 am. My heater was up and running soon thereafter. This is the way a business should be run.
Linda C.
Évaluation du lieu : 5 Prescott Valley, AZ
Five stars go to Kevin from Advantage, who took the time and trouble to find out if the blower motor that we needed for our newish HVAC system was still under warranty. He saved us several hundred dollars! We recently moved into our new home(only a few years old) and the first time we tried to turn on the heat it didn’t work. Called another HVAC company to come out and was quoted around $ 1000 to get it fixed. I asked about the possibility of the system being under warranty and was told that it was unlikely. Thankfully, I decided to call Advantage to compare prices on the expensive replacement part. I spoke to Kevin who said he’d be happy to call the manufacturer to see if the motor was covered under warranty. Yes it was! He ordered the part and another Advantage tech came out the next week to fit it. We are so grateful to Kevin for his due diligence and excellent customer service!
Carole W.
Évaluation du lieu : 5 Temecula, CA
Great company. We had air conditioning problems. Appointment was set. Our technician, Maurice, was knowledgeable and had great customer service. We had to replace a fan and circuit board, but the unit works great now. Would highly recommend this company!
Meredith K.
Évaluation du lieu : 5 Prescott, AZ
Today we woke up to a cold house and a broken heater. Panicking because I needed to get the kids off to school and myself out the door to work, I didn’t have time to call friends to see what company they recommended for fixing our heater. I chose Advantage Home Performance because of the 4 star rating on Unilocal.Best decision ever! The woman who answered the phone was friendly and willing to work around my restricted schedule. Kevin the technician who showed up on time was friendly, knowledgeable, and professional. We have heat and I am one happy woman! Thank you Advantage Home Performance !