Help You Move

Gotta say that these guys are the best! They come out to give you an estimate and tell you how much time it will take from start to finish. They promise to take good care of you and your belongings and deliver on that promise! They charged $ 75 an hour and never took a break during the move and had good attitudes throughout the work time. It was a pleasure working with Kevin and Prescott, AZ’s Help-​U-​Move, a small town mover!

This rating is mainly to catch viewers eye as I think it reflects on the actions of one employee who arrived to the storage site in a bad mood, surly and irritable and proceeded to complain about everything involved in the move. Eventually he and I went head to head about his attitude and he stormed off saying he «wasn’t going to put up with this s%^t».
My sister was devastated (we were moving her to Oregon) and became hysterical — begging him to stay, but he just drove off. The move had been very stressful for her and this was the final straw.
We had already rented the truck and we had a tight time frame, so we were stuck.
I called the owner, Kevin, and he gave me the name of a mover who, fortunately, was able to squeeze in 2 hours of time at the end of the day.
Unfortunately, all my sister’s boxes, tables, etc. were labelled because the pieces were going to three separate locations at the destination, but they were jumbled in the storage unit and with only two hours the movers couldn’t separate them in 3 different layers in the truck. This will make the move-​in much more time consuming and expensive.
I liked working with Sigrid in Help U Move’s office and if they remove Morgan (I think this is his name) from their employee rolls I would be happy to raise their rating even though they actually didn’t complete the move.
Also, evidently, Morgan has a reputation for this type of behavior and this is from a mover who has been in the business for 25 years in the Prescott area.

Okay, so a five is a perfect rating but frankly we did not find anything wrong with their service. They moved all our furniture up a flight of stairs, into their truck and some 20 miles to Chino Valley on a hot day and did not break anything or mar the walls we left behind.
Good company, came on time, did all they said they would and we bought ‘em lunch and gave each a tip.
Friendly folks who never stopped working! Good go Sigrid …

Easy to find online! Great customer service! Always answers the phone!
I just can’t say enough good things about this outfit;
My family Got stuck without help in Prescott, AZ and this company took great care of us while we were in town! They are prompt and very nice on the phone; very helpful and a pleasure to work with! We will call them back if we need help again in this area! Thank you!