I bought a bike there and the quality of the assembly was horrid. The mechanic was stoned and drunk(I saw him purchase a 12 pack and slam a beer in the Safeway parking lot before work and the odor of marijuana lingered from the back of the shop). Didn’t even lube the bottom bracket and it seized up. Lots of other Good LBS choices in town
Edee E.
Évaluation du lieu : 1 Hesperia, CA
Sorry, not a girl friendly kind of store. Whomever it was that decided to pull themselves away from there discussion(3 employees) to help me was irritated and acted as though I was an inconvenience. I may not be literate in «mountain bike mechanics» but I was left to feel that I was asking a silly question. No thank you.
Steve M.
Évaluation du lieu : 1 Garden Grove, CA
I went into this bike shop on Saturday, Dec 20th2014. I wheeled in my sons new“used” Kona coil-air supreme. I asked them if they had any rear shocks that would fit it. They said they would have to order it. I asked them what size and they said they would have to call it in. Asked if they could measure it for me and they said NO. They would have to call it it. They seemed bothered by my questions. They are rude and condescending. I had said to him that we got a good deal on the bike and that someone else to me what it was worth and the bike tech said“for that thing”? That upset my son. I will NEVER go in there again. I went to High Gear Bike Shop in Prescott and they helped me. They are awesome. I was planning on buying another bike for myself. Needless to say, I did not buy from the unkind and unhelpful people at Ironclad…
Su-shien C.
Évaluation du lieu : 5 Phoenix, AZ
Hmm, I can see why if you show up with a cheap bike, you might not get the service you hope for as these guys live and love their bicycles. The guys that work here love working on bikes and are riders themselves. Luckily, for me, I’m a cyclists and the time that I was in I was looking to fix something that wasn’t quite smooth on my road bike and also looking for a riding group. The guy that helped me was SUPER helpful, SUPER nice and we joked and bantered the whole time I was in the shop. In fact, he didn’t even charge me for the service cause he said I was so funny and it was a simple fix. Can’t get better than that! I mean getting told I was funny!!! He also referred me to a riding group and I did go– unfortunately, the riders were much better riders than me so I ended up going on a solo ride through the beautiful scenery of Prescott. If you have a good bike, you want to be taken care of and have guys who love bikes work on yours, this is the place to come!
Steven B.
Évaluation du lieu : 1 Mesa, AZ
If you show up with an expensive bike, be prepared to be accommodated and taken care of. If you show up with anything middle of the road or off brand, be prepared to be treated like pondscum and like you’re an inconvenience. Mechanic wouldn’t call company to verify compatibility of part in damper on bike, verbally accosted customer stating that would have been a waste of his time. Called company to re-verify compatibility, yep, sure is. In the end they didn’t complete the work they stated that they would because it would have been a «waste of their time». Overall, I would say avoid this bike shop at all costs unless you fit in with the local bro groups.
Patrick E.
Évaluation du lieu : 5 Prescott, AZ
Best place to buy a bike, rent a bike and get your bike worked on. The staff is very knowledgeable, friendly, and won’t try to force a sale on you. Only place in Prescott that I would go for anything doing with my bike. First class shop.