NC Jefferson Plumbing, Heating & AC, Inc

Stay Away!
We entered into a contract with Jefferson Bath and Kitchen for a master bedroom shower gut renovation. Jefferson Bath and Kitchen and their sole and dedicated contractor DTM Construction knowingly put a novice employee on our job, left him largely unsupervised and then tried to bully us into accepting their substandard work.
Here is a summary of their substandard work:
the shower tiles were not centered on the four walls, the grout lines were not uniform and the joints were not flush, the tiles were cut incorrectly around the shower head and light, the shower door, ceiling and walls were not framed straight, tiles sagged after being set on the decorative border and on the frame of the niche, the bench seat and threshold were installed incorrectly, the decorative niche was not centered on the walls and the grout lines did not match, they installed chipped tile and left a gap in the grout under the bench, and they violated a safety code when they reinstalled a light switch…
To make matters worse they then used harsh/​aggressive treatment towards us and tried to bully us into accepting their substandard work — and even characterized their work as «masterfully done.»
We thought we were contracting with professionals and we expected that they would hold themselves to professional standards. The repair for the work performed by Jefferson Bath and Kitchen and DTM Construction required a full tear down and new plumbing installation. Learn from our mistake — don’t use them!

My Traine AC unit was not working (the fan was not starting up). Karl arrived early and immediately began diagnosing the problem. The capacitor was fine, it turned out the motor needed replacing. He worked this out and installed one he had in his truck very quickly. No messing around, quick and trustworthy. They are expensive ($ 90 call out + $ 30 per quarter hour … after the first 30 mins which is free). In total the job came to $ 268 … the motor was $ 125. Karl was friendly as was the lady on the phone. I would use them again. Thanks.