I have to say one thing. .. .. Great. I have went to Dr. Shorter for a few check ups and times that I have been pretty sick. The staff here are friendly and do what they can to take and make you comfortable. It is a good family doctor’s office. The staff treat you like they have known you for years and will carry on a conversation with you no problem. Walk-ins is no problem. Young, old, adult, or child its no worries. The waiting room and the patient rooms are clean. There is toys for young children and books and magazines for everyone. There is a T.V. in the waiting room as well to help pass the time. I do recommend this doctors office. I have known alot of people that have been here to visit, go to college /school moved or live here. They are accepting new patients and is usually pretty quick in being seen.