Brooklyn Smoke

I’ve got a lot to say about this place and I won’t sugar coat it.
For starters, I bought a $ 40 EVOD starter kit that should have came with 5 coils. When I got home I realized that it did not come with 5 coils, and instead had a squeeze bottle in the box that indicated «coil unit». Not sure what they were expecting a customer to be fooled by, the fact that the box says the kit should come with 5 coils or the fact that a smaller box labeled «coil unit» was missing coils.
The next day I went back and they did give me 5 coils since the box indicated so. I thought it may have been a mistake with the supplier perhaps and wanted to believe that this was still an honest small business.
A little more than a month later, one of the batteries stopped functioning. I went to the manufacturer’s official website and tried to get support and realized that what they sold me was a counterfeit set that was made to look like the real thing.
So not only did I spend $ 45 for something that I could have gotten cheaper, but he didn’t even give it to me for $ 40 like he had agreed to. In addition to that slap in the face, I now find out that what he tried to pass off as the real thing was indeed fake.
The stuff here is wildly overpriced, selling coils for $ 8 each when you can buy them online for $ 8 for a pack of 5. That’s right they want to charge you $ 8 to get one of something you can get 5 of for the same price online.
Sigh. This is what makes it so hard to trust and support local businesses. In a time before the internet was around, I’m sure it was easier for businesses like these to get away with overcharging customers, trying to remove things from packages or passing off counterfeits as genuine items. But in 2015 when everyone has access to the internet and can google what a set should look like/​come with in addition to visiting the manufacturer’s official site? Well eventually the jig will be up and your customer will realize that they’ve been had and will spread the word.
I thought I would be a decent guy and support a local business and got thoroughly ripped off for being naïve. At least I didn’t give them a lot of my business, but my recommendation is that you never step into this place. The merch here is overpriced and whatever you do buy might be a counterfeit.

This place is great! Yassi is so nice and he lets me try all the flavors and gives me great suggestions. They have a good selection and they’re open really late. Nothing bad to say!