America’s Mattress

Don’t waste your time going here; apparently they closed at some point. Tried to go there this week and found the delivery truck parked across the parking lot entrance preventing any cars from entering. Waste of a trip!

Overall — ok experience. The guy who helped with the sale was nice, helpful and reasonable. The mattress is great — it did require over a week to get to my house but I knew that and said it was ok. The problem was with the delivery. I was supposed to get a call the day before to let me know when they were coming — never happened. I had to call them but whatever no big deal. They said between 11−1ish the next day when I called — 130 the next day and I heard nothing. Called the store they said he was on his way — he ended up not getting to my house until after 4pm. So I spent 5 hours basically stuck at my house waiting. I called to speak with the store manager and he apologized but offered nothing else. The delivery guys were nice and courteous but over 3 hours late (without telling me).

The first thing you think of when you think about a mattress store is a probably a pushy salesperson trying to get you to spend as much as possible. At least that’s what I thought. I had a bed that was bowing in the middle for some time, and finally I got sick of it, so I went to America’s Mattress. I didn’t want to get SOLD on something… just wanted an honest person to help me determine the best value for the investment. It’s so hard — they all feel comfortable in the showroom but how do you know how it will feel overnight?! Or for years to come?!
Enter Ken from America’s Mattress. It’s owned and operated here locally. They sell all types of lines within the Serta line of mattresses, and there was a great selection for any budget. Ken listened to what I needed in a bed, and let me try out several models without batting an eye. He was really patient with me. He actually recommended a model that was well within my range, and I asked him to show me the «step up» from that model. I ended up going with the more expensive bed. I really appreciated his honesty and clear dedication to finding me the right bed for me… rather than the biggest sale for his store.
Another interesting thing about them — their salespeople are not commissioned. The price is what it is… no haggling or wondering if you could’ve gotten a better deal. The salespeople are not motivated by upselling you… big plus!
The store itself is tidy and clean, and brand-​new. He told me there will be many more opening up in the next few months across the area. Two thumbs up! It’s so refreshing to get a great product and have a great experience. Oh… and my bed is fantastic — I cannot get up in the morning as easily anymore! Yay!