I took my daughter in for an annual eye exam.(prospect office) She needed a new Rx for her contacts. The scheduling was easy. The office is beautiful, and the staff was lovely. AND the best part, less expensive than other places that aren’t as nice. The doctor was able to get my daughter into less costly contacts, but are still daily wear. Happy happy! And updated her eyeglass lenses cheaper than Costco. Wish I had found this sooner!
Heather L.
Évaluation du lieu : 1 Louisville, KY
I really didn’t even want to give the one star, but the lady started out nice, so the star can go for that. It turned out to be a horrible experience in the end though. After finding a pair of frames, lenses and sunglass covers, I gave her my living social deal I had to use before it expired. Remember LS deals are not free deals. The consumer pays a portion of them, so it turns out I couldn’t use my insurance and LS deal together. Then, forgetful me suddenly realized why I was not going to buy new glasses; I wanted contacts. With this in mind, I looked at the overpriced sunglasses, just so I could finish the transaction and use the LS, because I could not use it on contacts either. Turns out I was supposed to purchase frames and lenses, which was not stated in the LS deal fine print. Completely aggravated and tired, I said forget the whole situation and walked out. As I was backing out in my truck, the lady came outside; I thought she realized she made a mistake, but NO she came to the truck to ask me where the white, overpriced $ 500 glasses where. HELLO! She thought I stole them. They were right on the counter in front of her. This was a HORRIBLE experience, and I will NEVER return to ANYKORRECTOPTICAL. Living Social has taken care of their part and issued me a refund because of the misrepresentation of Optix by Korrect.