Coletta’s Garage

I have had only good experiences with this place. I chose it for convenience — they’re located right near the hospital and let me drop the car off early and pick it up after work. They RIH employee discount didn’t hurt either. But I have since found the employees at Coletta’s to be helpful, courteous, efficient and honest. Sometimes the prices they charge are so fair it’s hard to believe — I didn’t know you could fix anything on a car for ten bucks.
I’ve never used their towing services so can’t comment, but as for the shop itself I have no complaints.

Bunch of crooks! Make sure you have someone sitting in your car at all times. Coletta’s might come and try to tow your car from a parking spot in a bank parking lot, while you’re inside withdrawing money from an ATM. Literally parked car, got out, got inside to ATM, probably a minute or two later, only to come out, have your car lifted up 1 foot, and they say it’ll cost you $ 110 just to lower your car. If you don’t have the money by the time it gets to their parking lot it’ll be close to $ 200.Nevermind overnight fee’s. What a fun way to start your night out in Providence.

Wish I could give no stars, company has to have the most unsafe drivers I’ve ever seen, a colettas tow truck rode my ass in the fast lane of a four lane highway because he was in such a hurry

I came here for car inspection. My car is running great for about 7 years! The check engine light on. They checked my car and then told me there are several sensors needed to be replaced. I asked how much AT MOST included labor. their manager gave me a price $ 750. But it’s end up with $ 920. And before they fixed anything, they didn’t tell me at all the price is even higher.
Just two examples, on the invoice, the oxygen sensor is $ 155. but I looked up on eBay. the highest price I can found is $ 49. camshaft sensor on their invoice is $ 90, but eBay’s highest price is around $ 20.
If this is just the end, I would say my car get inspected and I pay a lot. I can drive it at least another 2 years. I accepted. BUT there is another problem charged me another $ 650. Ridiculous right? This is not the end. Very next day after they fixed my car, the transmission was not working properly. And they refused to take the responsibility.
Also I have no idea what they did to my car, I can’t even know if they did replace what needed to be replaced. At very last, I went to another repair shop. checked my car for FREE, and I had to spent another $ 2000 at least to fixed transmission if I want to drive the car.
Coletta’s is a ridiculous place! Never ever put your car there. You never know what they did to you car. You never know if they fix your car or make it even worse. All they want is getting money out of your pocket.

Awful! Customer service is non existent at this place. The nicest one and most helpful was the guy who towed my vehicle in. Then the work that was done wasn’t done properly and caused further damage to the existing problem. I do not i repeat do not!!! Recommend this place for any service done to your vehicle (s). If you do not believe me. You will see for yourself. They are a bunch of crooks. Worst service I could have received!

Just took them three and a half hours to respond to a Greyhound bus request. Although, we all know nothing is better than late departure…

Worst experience ever. My car got towed after parking at Citizens bank on Waterman st. on a Sunday after hours. I have been parking in that lot when the bank is closed for nearly 10 years and I have never had a problem. All of the sudden you get towed now. Anyway, we arrived at Colletta’s before he did with my car. We waited while he lowered my car off the flatbed. some dirty fat guy. He told us 138 bucks to get my car back. My bf and I argued that my car has been in his lot for less than 2 minutes, why so much? we weren’t rude at all. The guy started threatening us and yelling at us. telling us he doesn’t have to give me my car back. REALLY??? This is how you conduct business? he said it would be 20 extra bucks because he had to come here to release it to me, I said «you had to come here anyways to drop off my car»…he once again got mad and started threatening me. finally he filled out our slip and gave me the reciept, i got my car and left that dump. My boyfriend then told him off, and the guys charged at him with closed fists, ready to fight! he also said things like «my providence cop friends aren’t gonna like what you’re saying, i have your license plate number, i have this all on camera»…yada yada… so what is he saying??? him and his scumbag cop friends are going to come and take my bf’s car illegally??? You’re going to show the cops what? video footage of you charging at my bf with closed fists?? Whether or not I did something wrong is… whatever at this point… this guy was a complete scumbag to us, and probably to all of his «customers»…If we said anything else to him, I’m pretty sure he would try to fight us, and apparently colletas have the prov police in their back pockets, so it wasn’t worth the bullshit… park with caution in Providence cuz if it gets towed it’s going to this place, don’t even let them have a chance to tow your car… I hope karma bites him in the ass hard… legal organized crime… welcome to Providence, you’re under arrest.
The first review on this company is obviously fake, this place is horrible, check out their google reviews… NO CUSTOMER SERVICE TO SPEAK OF. This guy is in the business of profiting off of others misfortune and he knows it… and he doesn’t care at all no shame… we weren’t refusing to pay, we just wanted him to cut us a break since we got there so fast, at least he didnt have to sit around and wait for us… what a douche…

Flat tire.
NEVER
FUN.
I remembered being recommended to Colettas– it was very close to where my tire died. I dropped off my car and it was done in less than 2 hours and around $ 200 for two brandy spanken’ new tires + service.
they have apparently been around for 50 years!
so very PVD.
how am I the first to review!!!
love this place. they were professional, accommodating, quick + efficient.
just the way I like it.
they do inspections, repairs, towing… anything you need for your cah.
if you have somethen’ broken on your ride this is your kinda place.