I purchased a coupon via Groupon. I called the company several times multiple days in a row, no one called me back. I had to contact Groupon, they had one of their reps reach out to the company and finally the gentleman called me back(with an attitude) to set an appointment… I was given a window of 10 – 12 for the day I choose. On the day of the appointment, I had to call the company at 12:05 to find out when someone would arrive. The gentleman who answered told me he COULDN’T clean my carpets because I live in an apartment without access to an outside water hookup. He then told me I would have to contact Groupon to get my money back. WORSTEXPERIENCEEVER!
Kevon T.
Évaluation du lieu : 5 Riverside, RI
I couldn’t disagree more with the previous reviewer. I got the same deal and the owner responded to my voicemail within 24 hours and was very professional. He cleaned my carpets and stairwell and 3 area rugs and I can honestly say it was the best carpet cleaning I’ve ever had! My old carpet and rugs look new again and the owner and his assistant were fast. They were on time and in and out in about an hour. Seriously, these guys are outstanding! I’ve gotten several Groupon and Living Social deals for carpet cleaning over the years and no one, I mean NOONE got my carpets and rugs as clean as this company did. 5 stars for every aspect of my experience with GDS Cleaning! Highly recommended!
Andrea D.
Évaluation du lieu : 1 Plymouth, MA
Purchased a Living Social Coupon for carpet cleaning. Called them several times and left voicemails to schedule appointment. NEVER received a call back or appointment. Living Social won’t offer a refund since it’s after the 7day window. This company is shady and I wouldn’t use them… with OR without a coupon!