International Chromium Plating

This is the response I was giving when I indicated I was not satisfied of the craftsmanship applied to my order. In short; they cut a corner and only polished a portion of my part and in the event you were to «cut a corner or skip a step» in the chroming process to save time, apparently it is the clients responsibility to indicate what should be brought to a high gloss… My mistake for assuming you would give high detail to all of your chroming… Luckily I can pay again was a solution they posed me. 400 $x2… No thanks.
Dear Jason,
I’m sorry your disappointed, but your are speaking of and interior area that no decorative plating company would assume to polish because it is an interior area. We were not instructed to polish the interior nor told it showed. We cannot assume what shows but for the obvious which was polished before plating. This part was originally received with a painted finish and the inside stamped for identification. If polished you would lose the identification. This part was never previously polished in its interior area. The only way to rectify it would be to start from scratch, (stripping, polishing and re-​plating) and you would incur the additional cost. If you have any further questions, please email. Thank you.
Sincerely,
Jean
Jean Fogarty
International Chromium Plating Co., Inc.