Essence Nails & Spa

Really like the atmosphere and they do a great job with gel manicure. My nails lasted 3 weeks before chipping. I’ve also had a spa pedicure before and it was lovely. They use scrub and massage with lotion. The price is a couple dollars more than other locations in Provo/​Orem but it’s worth it.

My sisters and I made appointments here for 2 pm– for my future sister in laws wedding– I got off work early to make the appointment. Got there in time– I was waiting for over an hour! And they were helping people that were just walk ins that came in after me! I finally left at 3:45 pm and just went to my normal nail place. So sad. Also my sister in law, the technician while doing her nails just kept embarrassing her telling her how bad her nails are:(

They used to be my go-​to in Provo, but the last four times I’ve been there it’s been progressively worse. Tonight made me vow to never go back for two reasons: 1) the quality of the work and 2) the rudeness of the tech. My nails are cut much too short (no white visible on two of them), unevenly trimmed, and asymmetrically filed. I requested a buff, no polish manicure and the tech literally had no idea what I was talking about.
Which is the second problem. He persisted on selling a gel manicure. When I consistently answered that I didn’t want a gel manicure, a french gel manicure, or a gel manicure (seriously), he informed me that I was difficult to work with. He tried to get me to leave three separate times (beginning right after he trimmed my cuticles and cut me). DO NOT GO HERE!

These people are so nice! They took the time and made sure the toes were perfect. Sally (not sure if I spelled it right) did awesome! I would highly recommend them. Prices are good too!

I have only been twice and I am not very impressed. I have been getting pedicures for years, and from outstanding California salons. This salon is fast and their prices are good, however, their customer service is terrible and they are so busy that walk-​ins are impossible. When I was there the first time, they stopped taking calls about an hour or so before closing. When I called on Saturday, two hours before closing, to make an appointment for Monday morning, I got a busy signal for an hour. When I arrived Monday morning, 5 minutes before it was due to open, no one was there and the salon was dark. The employees drove up at 10:15 with their breakfast in their hands. Provo seems to be lacking in good nail salons, but I’ll drive to Orem or American Fork to get better service.

They are fast and efficient. Their pedicures are my favorite. A few times the paint job hasn’t been the best but the actual pedicure is dreamy! Fabulous massage and great job with trimming and prepping nails and feet. Gel nails are awesome too. I wish they had more color choices but the ones they have are lovely.

I have been going to this place off and on for awhile now. I really have loved how nice the girls are, but I feel like they’ve become so popular the wait time is ridiculous. Even if you have an appointment, it is very likely you will be waiting for 30 minutes at least before they even start.

I’ve never written a review before but I need to for this place. NEVER GOING AGAIN.
I’ve gone 3 times & each time they have been very RUDE & have done SLOPPY & UNEVEN nails. They rush you in & out & make you feel like you’re unwelcome & bothering them. Also, don’t even bother trying to walk-​in, they’ll turn you away. Worst customer service & nails I’ve ever had, 3 TIMES!!!

They do decent work and the salon is nice and clean but extremely rude nail techs and don’t bother doing a walk-​in they are understaffed and the wait to time is ridiculous.

I usually do my own gel polish but I was leaving town for a wedding and didn’t have the time so I turned to Unilocal for a good recommendation. I was mostly pleased with the gel polish manicure and regular pedicure, the massage was ok, and everything was super clean, but I was pretty skeeved out to see them use previously used nail files. Won’t be returning after that.

One of the best nail salons I’ve been to! They are very friendly and provide great service. The salon itself is very clean and looks new. They take their time to make sure you get what you want! I recommend this place to all my friends!

I’m from Houston and I have had premium nail service my entire life. When I came to Provo, I tried multiple nail salons, all who did not do a good job at all. I came across Essance about a year ago and have never stopped coming. The owners and workers are all so nice and always perform quality service. My nails are always beautiful and my experience wonderful. After a long week of work, there is nothing I’d rather do then spend a relaxing hour and a half getting pampered by such wonderful people. I highly recommend Essance nails! I suggest getting the deluxe pedicure. It’s only a few more dollars than the regular one, but you get an amazing, long massage with hot rocks! Essance is by far the best nail salon in Provo.

The facility is clean and they do quick work, along with being personable, but they used old nail files on both my friend and me, which is illegal and against code. While I love how my nails look, I won’t return because of that. They either need to use fresh files between customers (what if she’d used it on someone’s feet before my hands?) or glass files that can be disinfected.

Found this place on Unilocal and read the bad reviews, so I walked in a little bit on guard. I read that the staff was unfriendly, but when I got there they were no more unfriendly than any other nail salon. I mean, they are Asian here and it’s just not their culture to be like «HEY! SO GLAD YOU ARE HERE!»
They paired me with a man, Nick, when I was very on guard about that but he did a good job. They are a little bit pricey and I say that based on the fact that a gel manicure was $ 2 more than what I paid in California. Given that cost of maintaining a business is much lower here, that seems a bit pricey to me.
All-​in-​all it was a good little salon, the biggest complaint I had was that the hand massage was very short. So, if you just want to get your nails done, go here.
The environment is relaxing and they will get you done quickly. If you want an experience, maybe not as much.

I’ve been on the search for a good nail salon here in Utah County, but Essence was one of my favorite! The massage during my pedicure lasted a substantial amount of time and the staff was friendly. Such a relaxing atmosphere! And they have amazing gel colors.

Unfriendly staff. I got a very cold greeting and then was ignored for 5+ minutes after I told Vicky I was there for my manicure appointment. They are very much interested in making $$$ and if you aren’t going to generate $$$ for them, you’re going to be put on the back burner. A spa pedicure trumps everything else – unless you go for the gel manicure. You will be taken right in.

A really good job. I was cautiously optimistic based on other reviews, but they really do take their time and do a good job.
My daughter was super happy when they pulled this one off (see pic)

This place is awesome! Great service, lots of colors, attention to detail and a very clean salon! Will be back!

I have been here multiple times now. I have been getting my nails done for 10 years and this is one of my most impressive Nail places ever. It is so clean, and sanitary. There prices are reasonable. The nail techs are super sweet and they actually care about how your nails turn out. My nails look great every time I leave the salon. I love Essence Salon. They actually care and they do an AMAZING job.

Seven of our family members came together and had the best mani-​pedis ever! Disposable trays for the footpaths, extremely clean and new spa, and exceptional service made this a fun afternoon. We were all impressed and happy with our services.