Punta Gorda Waterfront Hotel and Suites

May be the worst hotel I’ve been in for the past 10 years. I travel about 100 times a year. This place has old décor and broken appliances. But worse nothing works. My room door had to be kicked in to open. The staff pretends everything is impossible. They did get me into a room where some features did work such as wifi, but the AC was not operable frozen at 68 °F. No question this place is full of building violations and should be forced to renovate.

Busy weekend and last minute saturday booking but man, for $ 320, we got a stinky room with a jacuzzi tub that didn’t work after we filled it all the way up and got in, blinds facing the parking lot that wouldn’t close and had missing slats and a weekend manager with no power to do anything but tell us to wait until monday to contact his boss.
At least we had a place to sleep I guess… with the lights out the whole time.

Horrible stay. Was locked out of room at 10:00pm overnight. Manager Trent did not help. Never saw him. Maintenance head Mike was called but didn’t show up until 7:00am. No luggage, meds, computer, nothing overnight. Just.Horrible.

I have no choice but to drop their rating down after my most recent stay. We decided to bring our dog with us this time, so we were put in a different wing. We normally have the water view, this time it was a park view, no issues there. The problem is the room absolutely reeked of mold. There’s no way they should be letting anyone stay in a moldy smelling room, much less chargung them for it. This place used to have a mildew problem after Hurricane Charley, and they must have not done proper renovations to this section of the hotel.
Shame on you, we will not be back.

Got in like 1:00 and this was the only hotel with rooms. This was the only good thing about this place. The hallways are out dated and stink. When arrived to the room the ac was of and the room was very humid. Kicked on the ac and it cooled down in an hr. The room was big and spacious. Woke up in the morning all itchy don’t know if it was bed bugs or mosquitos. Went to the front desk to inform them and she told me she would spray the room for the next guess. I said that’s all your gonna do. I said it’s too late for that don’t you think. All I was asking for was I apologize or I’m sorry and I didn’t receive any of those. I will not be staying here again!!!

Ducked in for a night and a King bed for a cuddle and it was a fine time, here’s why:
* On the water, Charlotte Harbor.
* Walking distance to other stuff ’round these parts
* Fitness, biking, hiking, and jogging trail passes right behind the hotel
* Great waterfront bar with live music on property, SCORE!
* Bar /​restaurant has delicious sushi!
* Inexpensive
* Great customer service.
Not the Ritz Carlton but the place still rocks.
Cabeza OUT!

Just stayed for 1 night 7÷30÷2015. Desk clerk was extremely nice and room was clean and spotless #507. Beds were comfy and new. Didn’t have time to enjoy the pool, but will on my next visit. Hotel exceeded my expectations.
J Brown

A whole wing of the hotel butts up to Hurricane Charlie’s where they have live crappy house bands perform for your displeasure late into the night making it impossible to sleep! Wifi doesn’t work! However, the view is beautiful, the beds are comfortable and I have felt safe here during my visits.

Newly renovated but rooms have ants! We did not read Trip Advisor before booking, but should have done our homework. The first renovated room we got had ants. They moved us to an unrenovated room on another floor and there were ants. No other rooms available so we were stuck there. Our family had a room on yet a different floor and they had ants. A good fumigation on the entire building and it would be perfect!

Had a very nice and pleasant stay at this hotel. Staff was very friendly and provided great customer service. Lobby has coffee, tea, hot chocolate, oatmeal available 24 hours. Breakfast included pastries, cereal, bagels, muffins, juice, pre-​cooked egg and sausage patties, waffle maker, toast, coffee/​tea/​juice. Rooms were very clean. Our room had a nice balcony off of it. Free Wi-​fi worked pretty well. Only two things that could be improved: the restaurant that is attached to the hotel has karaōke/​bands that play and can be kind of noisy at night. The other thing is that the hallways of rooms are long. it is a long walk from your room to the lobby/​front door if your room isn’t right by the elevator. Otherwise had a great stay! parking lot had plenty of spaces.

BED BUGS! We have stayed at this hotel many times. The quality went down and we stopped staying there. Recently they have undergone a remodel. We had high hopes. It appeared clean although many things seemed unfinished. In the morning I noticed a bug on the bed i killed it and was unsure what it was. Fearing it being a bed bug I started looking around the beds. I noticed that between the headboard and matress was disgusting. Food crumbs, hair and who knows what else were lurking there. I found two bed bugs and promptly freaked out. I called the front and told them I didn’t know what to do. I was told they would move our room and we could talk to a manager. We decided we were leaving. I brought a bug in a bag for them to see and we checked out. We were not offered a refund or discount and a manager never came to talk to us. I was left with multiple bites on my chest and neck. We will never stay again.

This hotel has clean remodeled rooms and the staff was very accomosating. The location to the pool and restaurant is excellent. The view is stunning! I would recommend this hotel to anyone staying in Punta Gorda, fl

Having been a prior Charlotte County resident, I watched this hotel go from banged up to beautiful over the past 10 years.
This was a Best Western during & after Charlie when it sustained some pretty substantial damage. After the hurricane it went through a restoration and we stayed over for a holiday party. The rooms were not updated back then and there lingered a musty damp odor in the rooms.
10 years later and a change in both name and ownership, I’m happy to say this hotel has gone through a major renovation & it shows. The rooms have new everything: carpet, paint, molding, even the wall and ceilings look newly textured. Newly tiled bathrooms with large walk in showers & granite vanity tops as well as sleek modern furniture give this hotel the feel of an upscale resort but with a reasonable price tag.
The exterior has also been newly painted & restored. Beautiful waterfront views from most rooms & nicely landscaped property, the hotel is walking distance to a large park & playground and to a cute downtown with historic homes. There is a bar & restaurant too but I didn’t get to stop in there. Free breakfast in the morning was more like a continental breakfast but with fresh coffee or tea, pastries, bagels, apples, bananas, yogurt, waffles, a variety of cereals & juices we found something for everyone in our family to be happy. This is a gem of a hotel for a reasonable price.

Screwed up reservations but still wanted to charge us for a suite — got refund for a room with two twin beds. TV 20 years out dated with bad reception lol — like stepping back into 1999 again.

I booked this through hotwire. I did one night only to make sure i liked the hotel. The location is very nice, even better if you get a waterfront view, but convenient. My first night was good enough for me to book for three more, and the receptionist was kind enough to match my hotwire rate for the next three nights. My stay was nice, although the rooms are very outdated. Two very small twin beds in my room, were suprisingly comfortable. I really did nothave a complaint with this place other than for me, having a tube tv in my room was inconvenient for someone who traveks with a ps3 and could not hook it up. Hotwire rated this as 2 ½ stars, i say this could be a 3 – 3 ½ with some upgrades. It was clean, just old.