Robert L Cristofaro, MD

I would give ZERO stars if I could but the system doesn’t allow.
I was trying to obtain original x-​rays for my niece’s surgery. We did not know we needed these until less than 24 hours to surgery. I went to their office to show up to a locked door. I called and they said they were in their other office location that day. NOONE told us this when we rushed around to get the x-​rays. I offered to pay over the phone for the x-​ray and a courier to get them to where they needed to be.
Two assistants put me on hold and then a nasty doctor gets on the phone telling me that «if the mother of the daughter cared about her daughters surgery she’d a taken care of this already». I again offered to pay over phone for courier and the snippy Dr. Cristofaro snaps that «he’s not paying for a courier and I can do my own background work to find one and call back».
THEN … as if this was not enough, Dr. Cristofaro had the NERVE to say that when I called back, they would then run my credit card to «make sure it was good» before anything else. Shocked, appalled, and hysterical, we got the x-​rays redone elsewhere.
This man, his practice, and the need for $ 15 prior to an 11-​year old having major surgery is absolutely disgusting. I pity anyone who goes to see this man.