KFC

I grabbed a quicked dinner last evening, and ate it as soon as I got home. Two hours later, and all through the night I had violent food poisoning. Manager needs to check chicken temperatures.

Service was awful. Manager and employees horseplaying while we sat and waited for our order that was messed up. How hard is it to get a damn $ 5 fill up meal wrong? Never coming here again. Horrible food. Cant even eat it!!!

Been sitting here waiting for 45 minutes for a 12 piece chicken meal. No chicken ready at 5pm. Poorly trained employees. Watched 4 people walk out

After a long day at the fair, eager to head home and hungry we stopped by KFC. The guy on the speaker was nice, efficient and patient. When we got up to the window, while waiting for the food, Michael sparked up a conversation with us. He was fun and upbeat. It’s rare to experience going through a drive through these days without getting a robot. He was personable and funny. I will definitely go back to this particular KFC to get service like that. It was more like a small town feel.

I understand that as it gets late people are anxious to go home… paying customers get ripped off… I had the terrible food from this restaurant tonight… and it will NEVER happen again… how can you take money for this garbage… it’s been a while since I’ve had KFC… now I remember why I don’t go there…

Five star customer service at a fast food franchise.
We all know what to expect at a fast food restaurant. That’s why we go to them. If a franchise wants to distinguish itself in a world of cookie-​cutter chain stores, customer service is the key. This review is more about the customer service and experience at the Canyon Road KFC.
My order was a simple $ 5 lunch meal. My order was delivered accurate, hot and fast. The order taker offered me a mug for my drink instead of cup when he found my order was to eat in.
The is one of those A&W/KFC split personality places. I must admit the seats in the A&W side were more comfortable. However, I kept feeling I was tearing a hole in the fabric of the space/​time continuum by eating one brand of fast food in another’s décor. Both sides were genuinely clean and the staff busied themselves during slack times ensuring the cleanliness.
While I was eating, my order taker stopped by my table, addressed me by my first name (gotten from my order) and inquired how my lunch had turned out. That’s class. Even more impressive was another order taker taking an order from a mother and her very young daughter. With the mother’s permission, the young lady took the little girl’s order and gave her the respect of an adult customer. Again, impressive.
You can get KFC any number of places. This store elevates the experience enough to make you smile. I felt as if I wanted to thank the staff before I left.
I don’t make a habit of awarding five stars, just read my reviews if you have any doubts. In the case of the Canyon Road KFC, they are well deserved.
I shall return.

I pull up at 12:30pm, I believe that’s lunch time? And I am greetied with «any chicken on the bone is a half hour wait».
OK, that elimates 2/​3s of the menu. That’s longer than even a sit down resturant! So I order «chicken tenders» which Im not wild about, but the «#9» comes with only three pieces and I wanted six. I am told «that’s not on special, but you can order three more pieces and it will be» HUH?
At the end I’m told to go on line and rate them and you «might win $ 1000» Rather than lure me into a survey about how their chicken resaturant is, hows about just serving some chicken in a timely manner…

Never have Extra crispy chicken when I want it. I always get original since they are always out of extra crispy and I don’t want to wait. Guess I got to pre-​order in advance so don’t waste my time going there.

this place will give you freshly dropped chicken on top & old chicken at the bottom of the bucket. i no longer use drive thru at this location.ijs.well tonight i got the party wings supposed to freshly dropped except she took the out to early. crunchy on the outside& half done on the inside… thanks for always ruining the meal we will continue to drive across town to avoid this place!!!

Nice and clean location, good service– decent food andI personally didnt think it was overpriced– my bill was $ 6 and that was including having white meat instead of dark meat.
The Potato wedges wern’t as good this time as they were when I went to the location on Mountain Hwy. but the Cole saw was good, and the chicken was moist and tender.

I used to frequent the KFC in downtown Puyallup, but they made me wait over 40 minutes TWICE for their food.
However, this Canyon Road KFC/A&W is awesome!
I know, I know, it’s fast-​food, but I have to say the staff are often in a cheery, friendly mood. I understand that sometimes you have to wait for the food to cook (especially grilled chicken), but this KFC usually has stuff ready to go and if you do have to wait it’s only for about 10 – 15 minutes, which again, I get. Not all food can be ready right away. I’d rather have food cooked to the right temperature, then undercooked or sitting under a hot lamp all day. These guys are great.
If you are stuck between going to the downtown Puyallup KFC or this one, make the trek to this one because they’ll get your order right, serve you food with a smile and won’t keep you waiting all day for some chicken!

My son loves KFC. This restaurant was clean, and the staff was friendly. With that said; KFC is over priced. My son’s bill was $ 17 just for him. He did get the cake which was $ 5 and a $ 3 KFC glass. Minus all that brings his bill to $ 9 for just him. If KFC could bring down the cost of a meal we would eat there more.

Waaayyyyy too greasy. They have great A&W rootbeer though. Trying to figure out what else to say. Ok, well I got nothing, sorry.