Kohl’s

I really like this Kohls store I have always had great customer service and no problems with their products. The only reason why they are not getting 5 stars is because they have a incredibly small plus size section and no plus size active wear. When I asked a cashier just to be sure I didnt miss anything she asked a manager who came over and told me I would have to order online. The only thing that bugged me about that is now I have to pay for shipping. I know alot of other retail stores do free site to store shipping for items not in stock or carried. I think thats something they should look into.
Otherwise a very nice quiet store!

This location is the most convenient for me, however, I do not enjoy going here! The customer service during ALL my visits have been unsatisfactory. My online orders are usually satisfactory, but, my last order was disappointing as items weren’t packaged well, so items arrived damaged. It was double work for me during the Christmas season having to replace broken items. The Tukwila & Covington location had better customer service.

Went into Kohl’s to buy a shirt I saw online and found it easily. Had to get it down myself with the hook since no associate could be found. Decided to go check out stuff for my kitchen and found a 4 piece set of bowls from food network that was 50% off of $ 26.99. I then noticed that the price under the $ 26.99 tag said $ 24.99, I asked the cashier if I could get the 50% off the $ 24.99 price and she said no. I then asked to speak to a manager (Julie) and asked the same question if I could get the 50% off of $ 24.99 and she said no. I asked her why is it that kohl’s marks up prices, she said food network told them to. So I asked so you guys mark up before you put items on sale then because the manufacturer says to. This isn’t the first time this has happened. I’ve noticed multiple items with lower prices under their tags, they even use black sharpies on the older prices before they place the new tags so they won’t have customers questioning them. I’ve done some looking online and it’s not just this location. Do the research and see for yourselves. Never will I be going back except to return the previous items I have purchased from them over the year. Thank god I save receipts. That’s the only good thing about this place is their return policy which is why they get the one star.

Racks seem a little more disorganized than I remember. Almost felt like I was in Marshall’s. I used to shop at Kohls all the time but now I see why I started to fall off w them.
The cashier that helped me was pleasant but I saw another one wasn’t really that pleasant.

Its ok in regards department stores

I am a fan of Kohl’s. I can always find good deals and clothes my size. It is a bit out of the way, but worth the drive to get nice clothes at decent prices. You definitely need to shop the sales and use Kohl’s cash to really knock down the prices. If you shop smartly and not all at once, you will get awesome deals.