Public Storage

I received Excellent customer service from Toni when renting my storage unit. The service was fast, she arrived to my appointment on time, and showed me the unit before leasing it.

Good people that worked very hard at maximizing what I pay to what I need at the best price. Not to mention funny w great personalities. Toni was fun and professional at the same time. I feel good about paying for storage and that’s hard to do, lol.

Toni is awesome she even had bubble wrap to distract the kiddo while i filled out the forms!

Toni gave us nice and quick service. would recommend them in a heartbeat.

Toni did an excellent job serving our needs. Also, it’s a great location to fit our needs.

The management went out of their way to accommodate a large moving van after we moved halfway across the country in the middle of winter. They even allowed it to be parked right alongside our unit inside the gate. The manager, Toni, was easy to work with. I would definitely use that facility if the need arose.

Just know that the company now bases employee bonuses off of Unilocal and google reviews… So most of the 5 star ones are from employees and friends of employees. This facility is horrible. Huge rat problem. Look at the non 5 star reviews for the truth. They do nothing to control the rats, yet when they eat your belongings and dedicate all over them, well you are out of luck. I understand that the lease states store at your own risk, but shouldn’t a storage company do more to prevent a huge rat infestation? This company is a joke, rates are insane, besides the rat problem, my unit was broken into, worst part is that I did not go into it for about a year, when I did I found it covered in rat crap and what wasn’t was stolen, and I was the one who found the break in, not them. They removed the door pins and slid the door off, out it back on and left the pins out. I was assured that this never happens, but oddly enough they had extra door pins. Looking at other units I noticed many near mine had the new door pins. Stay away from here, your stuff is safer being left outside your house in the rain!!!

First thing they tried to do is force me to buy one of their made in China locks for $ 17 claiming any other brand is junk. This is stupid when the latch the lock goes on is so wimpy, you can break it with a screw driver. Then they charged me a big administration fee, had me sign gobs of paperwork and spent ½ hour wasting my time explaining a bunch of nonsense. The lady working there was vulgar and high stress with a very nasty smokers cough. A few days later I went to move out early and they refused to prorate my move out and forced me to pay all of the month including the high set up fee. They required I sign a authorization to continue auto charge to my credit card even though I just told them I want out. They advertise promotions, but you will pay a LOT more than what they try to make you think at first. You cannot call customer service at corporate to complain — you try and get transferred to the local store which will not cooperate.
Summary: They are con artists: AVOID!!!

2 years of using this… facility… thousands of dollars spent moving my belongings in/​out of here and paying to use the space… for me to lose nearly everything in my unit. I have never encountered or heard of anyone i know having this kind of rat problem at a storage unit before. It was ridiculous! EVERYTHING was covered in feces. The little bastards ate into Rubbermaid containers and destroyed the contents and crapped in there for good measure. Everything was coated in rat crap, eaten or chewed on. I lost suits, cloths, artwork, furniture, books, etc. I even had the good fortune of finding a rotting dead rat carcass in my storage unit. When I commented on that to the attendant she says «oh, yeah… we have rats» and offered me some paper towels to clean it up! Really?! You allow my stuff to get destroyed by rats and then expect me to use some cheap paper towels to clean up a rotting zombie rat body?! Me thinks not.
Between dealing with this business and the insurance company (for the required insurance) regarding the destruction of my property… I was moments away from locking myself in the unit and hoping to succumb to whatever foul form of disease the rodents were carrying.
I spent hours emptying out the unit and throwing most of my belongings away. The things I did take with me (and not to the dump) required hours of cleaning and mending before I could even use them again.
I don’t care what deal they offer you… DO NOT USE THIS STORAGE FACILITY. EVER.

This place does not even deserve one star! I have never experienced anything like this! I had a unit here for 3 years (paid over 5k in rent) only to find my stuff ruined. I am sick to my stomach that antiques with sentimental value have been chewed up, peed and crapped on by rats! These things have been handed down 2 – 5 generations and are priceless to me. Oh let’s not forget that we found 2 dead rats one wrapped up in the moving blanket around my head board and one dead inside one of the posts for my bed where it appeared they had made a nest.
after spending 2 days breathing in dead rats and their dropping the office offers me a mask saying that’s really bad to breathe.
I am then told that all of the staff (even the new girl who has been working there for 2 months) are aware of this rat problem. NO ONE EVER BOTHERED TO CALL ME??? They told me that they spray in the empty units, but aren’t allowed to spray in the occupied ones without permission. I WOULD HAVE GLADLY GIVEN PERMISSION HAD I BEEN NOTIFIED OF THE PROBLEM!!! So when you guys spray all the rats are running to the occupied units (and some dying there)
You describe your facility as «CLEAN AND TRUSTED» What a joke!!!