Visionworks

While the rest of the staff are pleasant, I do not care for the optician here at all. The optician is very cocky and I do not care for her attitude at all. Went in for a routine eye exam and even though I was told by a very respected and well known eye specialist that I DO NOT NEED prescription glasses or contacts, the eye dr. at this location of Visionworks insisted on giving me prescriptions for bifocals and reading glasses! Even though I had shown her the results of my previous eye exam with the specialist that had previously examined my eyes, this very cocky woman forced a prescription on me anyway. Needless to say, I did not fill the prescription. And adding further insult to injury, she prescribed glasses for my husband that were very weak. Needless to say, we will not be returning to Visionworks again. We’ll stick with the specialist even though it is a longer distance. At least we know the specialist will not coerce us in any way and will write the correct prescription for my husband and not force any unnecessary prescriptions on anyone.

I went back for my third visit to FINALLY get my contacts and they didn’t even give me my prescription for them until I specifically requested it. The fun didn’t end there though bc the contacts I was given were defective (as in they would literally disinterest from any small amount of friction and there was a strange film on them) so I had to go back to get more. They gave me another box for free «just that once as a courtesy» but I’ve also had issues with some of the pairs in that box as well. Worst experience ever. So much hassle.

Do not go here for contacts. The doctors just seem like they don’t care if they fit it or how they fit and they don’t try different brands of lenses on you. I am a first time contact wearer. And I’ve purchased glasses here without a problem but contacts are a different story. It’s been two months and just yesterday I finally ordered the right lenses for me. Only after I had to call the corporate offices to tell them I needed to see a different doctor because the contacts that the doctor said «will settle» scratched my whole cornea. Worst experience with any doctor in my life. If you are a first time contact wearer see a real doctor in a real office. These doctors are lazy. They only got three stars because the manager was so nice after she the call from corporate of course. But I finally feel like a can see with comfort. And it’s only because of her. The doctors are horrible. Both of them.

I will absolutely give this place 5 stars. Not only were they super helpful with picking out my frames, but they helped me with my fear of seeing the eye doctor. I have never been to a place with such patience and politeness. I ended up getting a new set of frames, and a pair of sunglasses. I got a great deal and my glasses are still holding up fantastically. I recommend this store to everyone and I will continue to speak highly of them!