Crystal Clear Reflections

they did a terrible job. the windows were streaked and still dirty, and when i pointed that out he got mad at me and asked me if i expected him to wash them all again. the screens that he took off, were left in the bushes outside and my dog found it before i did and decided to throw it around the yard and bent the frame. i asked him to clean the tracks and he said that would cost more and I told him that was fine and then he said he forgot to bring the tool he uses to do that! what kind of window washer goes to work without his tools? I’m surprised he remembered his squeegee since apparently hasn’t figured out how to use it.

Bought a groupon. Called and called and they never called back. Bogus business. Don’t waste your time and money.

I bought a living social deal and left multiple messages but he never called me back. You probably shouldn’t run promotions with living social if you can’t deal with the demand.

I bought this on a living social deal and they never came when scheduled. I called and left several messages — still no response. Even Living Social tried contacting them and they never responded. They said others have had the same issue. Horrible. No wonder so many businesses fail.

I had an appointment with them on Monday. They did not show up and did not call. I have now called and left messages for 3 days in a row with no call back. I have already prepaid for the window cleaning.

Like another reviewer posted I was unable to contact anyone at Crystal Clear Reflections after purchasing their living social deal. My wife tried calling over 6 times over 2 weeks. She left voice mails at first and eventually there voice mailbox was full. The last time she called the voice mail was no longer full so i’m assuming they received her messages and never called back. Poor customer service!

A little disappointed, after it rained the night before my appointment. I received a call and asked if I would also like to cancel, like all of his other appointments scheduled for that day. Due to an event I had planned that weekend, I said No I will take my chances. I was told they would be out as scheduled. When they arrived it was just to see which other windows I wanted cleaned over and above the 20 I purchased. Seriously, but you were here to clean them not give me an estimate. We had purchased a Living Social, long story short, I didn’t get my windows cleaned that day after I had been told I would. They were a week out for another appointment, they squeezed us in on Friday. Only after I had to cancel another event I had scheduled to make this happen, no apology from them, I guess I should feel grateful and honored. They did a great job cleaning my windows. I was very disappointed with them moving a Large plant, indoor furniture and outdoor furniture. However, they did not move it back, in my opinion it was very POOR customer Service. When I asked about it, I was told to read their contract that they were not responsible. Not like these pieces were 150 pounds, there were four chairs and two tables. A streak to my slider window was redone and a puddle of water was left on my wood floor, that I had to wipe up. I also have to adjust a couple of sunscreens that have gaps and need to be adjusted. They will not be asked to come back to my home again. That displayed to me being LAZY. They must not like repeat customers, I am One and DONE.

I had my windows cleaned by Crystal Clear Reflections today and am very happy with the results. The technician, Riannon, was timely, courteous, and very thorough. The office staff was also great to deal with regarding scheduling and follow-​up. I will definitely use them again. Thanks!

These guys were awesome. They went way over and above and did a great job on all the windows. I would recommend them to anyone!

Awesome company! I needed the windows washed in a rental home I was vacating and found a Living Social coupon for this company. It’s been my experience that with some of the coupons (Living Social, Amazon, Groupon, etc.) that sometimes the merchant/​vendor ends up with so much business they have difficulty scheduling and sometimes the service is only perfunctory since the customer is getting a discount. Not only was Crystal Clear able to schedule the appointment for when I needed it (which happened to be on a Sunday), the work was superior. I absolutely will use them again.