Full Circle Autowash

Buyer beware they say their not responsible for damage caused by the service to non-​factory installed equipment. Guess what their not responsible for any damage they do at all. The detailed my 2013 Nissan with a fire hose and when the moisture got into the radio and shorted out the LCD displayed I was told what my problem the car is detailed. My problem is the radio worked before you did your job and now it doesn’t so I have to pay for your screw up. Oh by the way we will keep what you paid for the detail to add insult to injury. When I went back I had to talk to the replacement manager who told me he couldn’t do anything to come back and see Mr. Jones. When I did he didn’t have the courage to talk to me about their stand on this issue he sent out the young replacement manager to deliver the news that he was afraid to give himself. Just the way to treat a 20 year Navy Veteran that also was the 2014 Grand Marshall for the Phoenix Veteran’s day parade. Look it up at honoring AZ veterans dot org.

Tom, every time I go to your Queen Creek location I have issues. When I go to the location in Mesa by Superstition Springs Mall I have great service and fill I get a good deal.

I purchased the «VIP» wash for $ 20. They wanted me to drive my own vehicle through the car wash. WTF. Secondly when I picked up my car it had no fresh scent put in it and they forgot to wash several parts of the interior including the dash, the part of the vehicle I will be looking at all the time. What a joke this car wash is. Never going back.

I have given them 3 chances. Gets worse every time. Exterior is ok but not great. Interior job is just lazy no pride. Will definitely find new place even though it will be a drive.

The worst car was I have ever had. Outside and inside looked terrible. I had oil streaks all over the outside (I assume from dirty rags). Inside they only cleaned the drivers seat! The passenger and back seat area was filthy. I was in a rush and since they cleaned MY seat I didn’t notice the rest until I got home. The paw print, stains, and hair the was in the car before was still there afterwards. Don’t take you vehicle here!

First time paying to get my car washed. Worst car wash. Pretty much just smeared dirt all over my car. Stains were left on my car. Defeats the purpose of paying for a car wash. Not worth it. Id rather pay more for a hand wash and experience.

Well it’s been about a year since I reviewed these folks and needless to say I am down to 1 star. This place has changed their packages but don’t tell you they no longer hand dry on certain packages. I have stopped going here. For 6 months straight we would buy the 7.99 exterior wash + 2.99 for hand dry and we washed our cars once a week.
I wonder how long it will take them to realize new management sucks — their lines are almost non existent anymore.

Got my truck washed and it’s been sitting for 30 min. They still haven’t touched the inside. I’m just going to leave. Don’t waste your time here.

Dropped my car off to be shampooed inside and detailed. I have a toddler and my car was filthy. They did a fantastic job. Car looks like new. I know this place has a lot of bad reviews but glad I brought my car in regardless.
Only complaint is was a little pricey.

I know you work at a car wash, but put a little pride in your work. Car never gets clean here.

Really surprised at some of these reviews! I have had my oil changed and car serviced here since they opened. Have had a few different managers but all have been very polite and most of all honest. Never pressured and they keep good records of my service. Occasionally, I have been disappointed in the washes but have done so at other car wash places also. Very minor things! I will definitely keep coming here! Job well done again guys! Charlotte

«For months i was buying the $ 15.99 Exterior super. It was the fully loaded exterior wash. After you go through the wash, you would pull around and someone would blow dry the car, wipe off the windows real quick, then tire shine all 4 tires.
It was an excellent, fast exterior wash that left your car looking awesome for $ 15.99.
Today i went and bought the $ 15.99 exterior super. Went through the wash like normal, pulled around for the last of the service and was informed that they have new management, and will no longer perform the last part of the service. EVEN THOUGH THEIR SIGN SAYS „TIRE SHINE“ FOR THE EXTERIOR SUPER.»
The description above is borrowed from a fellow Unilocaler… but PERFECTLY describes my experience yesterday. Extremely deceptive for customers who have been coming here for awhile. ALSO, when I pulled up to the ticket writers instead of greeting me with a pleasant «Hello, how are you?» I got «WE ARE ONLY ACCEPTING DEBT OR CREDIT AT THIS TIME.» Absolutely horrible. «New management”= terrible experience= I will not be returning and I’ll be sure to tell all my friends and family as well.

There is this word called courtesy and courtesy can really go a long way. I borrowed a friends car this morning and as a thank you for the favor, I decided to get their car washed. I saw a Full Circle wash and pulled in, I checked the Unilocal reviews. They only have 2 ½ stars, I know that people are picky about their cars so I gave them the benefit of the doubt.
Big mistake, there was a chip in the window that was brought to my attention, the guy told me that they can fix it while I wait and at no charge, I just need to give him my insurance info. I told him no thank you, he just kept at me, not taking no for an answer.
Now, I’m paying full price for a wash with some extras, I do not want to be hounded about the glass. I finally told him that the car was not mine, he starts acting like he does not believe me.
The pressure to get the glass repaired was offensive, the result of the car wash was poor, it was a very low quality job.
This place needs to be shopped by corporate, there is some serious management issues.
If I could give it ZERO stars I would.
Hire some neighborhood kids to wash your car, going to this place was not a good experience. Trust me, believe the bad reviews.

Been using the splash pass for over 6 months, now what I get is not what I use to pay for. No more tire dressing with my monthly fee. They would not honor what was agreed to.
The people up front who greet you need an attitude check also. They act like this is the only place to get a car wash. I hope they go out of business!

For months i was buying the $ 15.99 Exterior super. It was the fully loaded exterior wash. After you go through the wash, you would pull around and someone would blow dry the car, wipe off the windows real quick, then tire shine all 4 tires.
It was an excellent, fast exterior wash that left your car looking awesome for $ 15.99.
Today i went and bought the $ 15.99 exterior super. Went through the wash like normal, pulled around for the last of the service and was informed that they have new management, and will no longer perform the last part of the service. EVEN THOUGH THEIR SIGN SAYS «TIRE SHINE» FOR THE EXTERIOR SUPER.
So i call a manager over and ask why i paid $ 16 for a car wash i could have done my self with a garden hose and some dish soap. He says «we have new management, and aren’t giving away anything unless you pay for it»
Apparently the tire shine application they advertise, that i paid for isn’t included either“
I will file a dispute with my bank and get my money back no problem.
We have two cars we used to bring to full circle weekly. Thats $ 31.92 a week, or $ 127.68 a month, or $ 1,532.16 a year that we will not be spending at full circle car wash.

My family has had multiple vehicles on Full Circles «Splash Pass» which consisted of a wash, towel dry, and tire dressing. I went in for the usual «Pass» wash etc. And they tell me oh we’re under new management now and will no longer towel dry or clean the water off the wheels!!! This is an incrediby bad business practice. They blamed it on the previous management and in essence told me that what we bought «Splash Pass» the company would no longer honor! I’ve been giving them my business for Four years! If this is there new mission statement I will find another company to support! Very poor business!

Funny how I ask for an old change and they just decide on their own to put in the most expensive synthetic oil they have without asking me. I told them a Ford Explorer doesn’t need synthetic and they had nothing to say. They told me my wife put in synthetic last time. We’ll I don’t know what you told my wife last time to make her think she should do that bit I know this car doesn’t require synthetic oil. They were not willing to do anything to make me happy. Very poor customer service. Not a bad car wash but don’t trust them with an oil change. I won’t be back. They could have offered me $ 10 off the $ 100 oil change and I wouldn’t be writing this. I would have said at least they tried to remedy the situation. But nope, they don’t care.

So I have lived in the area for about 3 years and finally stopped to get my SUV washed, needed to have it detailed since I just bought it and was sold on the deal I got. Brought my vehicle in for the detail.
Now my issues are the fact I had to go back and wipe everything down because they used so much armorall.
The carpets where still dirty in areas I had said I wanted taken care of.
And the dash was only wiped down to the first section.
And the detail guy held his hand out waiting to be tipped FUCK OFF GUY !
If you pay for a detail at the listed price you should get the service you have paid for.
I called back after cooling down and the manager explained to me that sometimes the carpets look dirty when wet I can understand this but when you see the dirt that you pointed out I’m gonna call bullshit !
Let alone do I want to sit down there for another 2 hours and have to deal with my car being a humid hot box while it dries again.
THE POOR REVIEWS THAT THIS PLACE HAS ARE SPOT ON AVOID THIS PLACE AT ALL COST.
one more fun fact the windshield guy will sell you even after the first time he’s tried and you have told him no.

You guys suck. Your oil guy sold me the top-​of-​the-​line thing without telling me there was another option and then that there was a $ 10 charge for a filter on top of it! And when I went to check out the check I did clearly had no sense of customer service and just kind of shrugged her sellers and said sorry! So instead of going to the closest carwash to my house I’ll be finding another one. Unless of course you decide to respond to my review and do something about it! Ken. 714.328.4475
And PS. Since I got ripped off I didn’t bother tipping your wash guysi’m sure they don’t appreciate

I had a gift card to this place and needed to use it. My experience was a good reminder on why I take the time to wash my own car.
It was about a half hour before they closed, abd bo one was there. We pulled up to the cashier and asked for the «VIP» wash since we had a $ 20 gift card. We also had a $ 5 off coupon printed off from their website. The total wash was a little over $ 30. I hand him the gift card and he wasn’t sure what to do with it so he had to get a manager.
I then gave him our coupon. He was irritated because he had to cut the coupon. He tells me that he gets docked $ 5 for every uncut coupon he gives his manager. Really? Never heard of a business that deducts and employee’s pay for an error on the customer’s end. I could undestand if they were really busy, but we were the only car in line. Sounds like he just tells people that to make them feel guilty.
So after the coupon and gift card we owed them $ 5. He runs my debit card for the full $ 30 amount. I had to show him my receipt. He didn’t notice I guess. He had to do a refund and we were finally ready for the car wash.
It was an okay wash. The dirt was removed from the car. They didn’t vaccuum out the backseat. And the workers in the detail area never acknowledged us until we left (assuming they wanted a tip). They didn’t confirm our order, didn’t tell us where to go to wait. Very strange.