Garden Ob/Gyn at Fresh Meadows

Just came out from a visit at a Dr witch II felt comfortable– he asked the right questions.
The staff were AMAZING especially Nicole, I haven’t wait as long– thank you

I have been to the fresh meadows and the new hyde park locations. They are both terrible. The new hyde park location i had a 12 pm appt and didnt get checked until 2. They made up some sorry excuse saying the sonogram machine was down. Then I went to the fresh meadows location. This location is street parking only even though there is a valet parking lot right next to it. Pathetic! I guess they have to pay monthly to be part of that parking lot. I had a 11:20 am appt for one doctor. Wait until 1 pm and then ask when i am going to be seen. They then have the nerve to say my appointment is for 1:30! No i got a reminder and everything for 11:20 from your office. Why are you changing my appt time! I have been waiting for a really long time! Then they give me to another doctor who i did not have the appt for in the first place. The positives are dr. Gonzales is a nice lady and so was her PA. I loved the pink of the walls and the gowns. And the medical assistant who took my blood pressure and everything was sweet. Other than that, my experience was not good. Wasted half of my day there. Also, i have been to this office twice and still havent gotten my annual. Horrible office if you ask me.

Dear whoever reads this
Do not even bother going here. They make you wait hours even though you have a set appointment. I once waited 3 hours to see Dr. Gonzalez. And when she came in she was so rude didn’t even apologize about the wait. Instead of comforting me she made me feel worse and told me I should make another appointment if I’m scared mind you I waited three hours to be seen and she said that to me. Worst doctor ever total bitch don’t even bother find yourself another obygn. And if the dr has a problem with my review I don’t mind putting in a couple complaints to higher authority.

Don’t go here! You are better off seeing a medicine man in a village or having the homeless man playing with a stethoscope helping you!

So I tried to give this place another chance, with its appealing pink walls. I came back because the main gyno there only gave me a 3-​month prescription for bc…
what was supposed to be a 15-​min routine visit for a refill devolved into a frustrating, heated word match with a different gyno, who was proud to inform me of having gone to Harvard ‘at some point.‘
though she claimed to be difficult because she cares for my health, I felt the arrogance seething through the moment she came in the room with that huff-​and-​puff sparing attitude of wanting to dispute everything I brought up.
Lady, I’m educated as well.
NEVER again, a gyno visit is nerve-​racking enough. i won’t put down her name because that’s petty, and one doctor can really represent the whole office, unfortunately.

HORRIBLE SERVICE !! Had an appoint at 8 get there at 8 and im
kept waiting for an hour in the room all for the front desk to tell me that the doctor isnt picking up her phone and they have no other way of reaching her. and prior to this i received 3 calls the day before in efforts to reschedule my appointment? Disorganized, incompetent, and a total waste of time and money. And this isnt the first time i come here, every other time iv had to remind them to give me my results because if you dont ask they dont tell you. and forget trying to get someone to pick up a phone. DO NOT GO HERE !!!

Zero stars, I been going here since 2012, it used to be so much better back then. I just had an appointment today and had to wait about 40 minutes undressed for a sono. When the girl was doing the sono I asked her to Reassure me the sex of the baby, said she couldnt do it. The same thing happened like 2 weeks before when I asked her to know the sex and she told me she simply didnt look. After she couldnt tell me the sex of the baby I asked her for pictures, said she couldnt give me any because of the position of the baby, I mean like I never heard of that before, she just didnt want to use the machine, since she had already cleaned it, I mean like theyre just Straight up lazy. On top of all of this all the staff is Rude including the recepcionist. I will deff transfer somewhere else. This place is full of Careless and lazy People.

Waited for over an hour and a half and still havent seen the dr. A friend told me garden obgyn is like the burgerking of gynos. Should have listened. Seriously the worst place ever

I’m not surprised at all while reading the other reviews from here. They don’t care about you here. Or they would not make you wait so long in a room with just the disposal robe on. When you finally get called in, you think you are finally in but that’s just to wait in a room for another 40min to an hour for the doctor. That is ridiculous! They should get less than one star.

I was charged for a procedure they told me was part of my annual. I called their office to look into it and they said the procedure was done as a diagnostic because of symptoms I reported — symptoms I’ve never had! The doctor I saw left the practice a week after I saw her so now there’s no way to prove my case. My insurance company is investigating the charges as fraudulent. Save yourself the trouble and avoid this place.

Probably one of the worst doctor visits I’ve ever had. I was there before they opened in the morning and was their first appointment. There was no one else there, yet it still resulted in a 40 – 45 minute wait. Additionally, while waiting in the examination room, dressed in a gown, I saw the biggest waterbug/​roach crawling on the privacy curtain right next to where my clothes were on the chair. Needless to say, I grabbed my clothes and left the room, while in my gown.
They also overcharged my co-​pay and it took over 6 months for them to refund the money.
Never again… absolutely horrendous.

waited in the office naked for 35 minutes while the doc had a ’40 min’ consultation with someone else. if you are willing to lose your afternoon and be given false promises of the doctor seeing you in a few minutes, then this place is for you!
I’ve given this office many chances– the assistant misdiagnosed me in the forest hills location which is why I traveled further out here to see the gyno. but apparently, that’s not possible either.

This place is disgusting, incompetent staff and the «Doctor» shouldn’t be in practice. I’m currently pregnant with twins and had scheduled an emergency appointment due to some scary symptoms. I couldn’t get to my regular OB in time and since I was close to this place and had been to one of their other locations earlier in the pregnancy, I got an appointment that same day to come in for an emergency scan.
Well I get there and finally after a chilling half hour wait in the exam room — AFTER taking my $ 25 co-​pay, AFTER checking my blood pressure and taking urine and telling me the doctor will be right in, well an eternity later she strolls in & literally just says to me «we can’t see you here». Simply because they’re not my regular OB. When i specifically asked the receptionist who made the appointment if that mattered and she said of course not.
This was an emergency situation and could have been losing my babies and had nowhere to go. I later found out what they did is actually illegal. They also never refunded me my copay like they said they would. Stay far far far away!!!

These reviews are shocking to me. I had a wonderful experience coming to the GYN. I even texted my friend whose recently pregnant and referred her to this doctor.
The staff was very friendly and my appointment went real quick .
The doctor was very thorough. She got me to get a sonogram because my aunt has had ovarian cancer. No other doctor I went to ever mentioned that I should get a sonogram.
Also they do blood work in their office. (Aids/​HIV testing)
The office is clean as well as the rooms.
The only CON is parking. You have to find street parking.

Worst place ever. Do not go here. VERY VERY SLOW. Staffs are rude. You have to wait 2 hrs to see doctor for 5 min. Terrible.

Worst place to get anything done! Got my Pap smear done here for the past 3 years. Every time I go there’s a new PA or student doing my exam. They make you get a trans-​vaginal ultrasound with your pap smear as a routine even if there’s nothing wrong. Make sure you refuse this service because it’s just so they can bill the insurance company! It’s unnecessary unless you feel like there is something wrong down there. After I got the Sono I had pain down there for a week. My doctor told me don’t let them stick that dirty probe there anymore because you have no problems. The probe is unsanitary and it can cause infection. Every year I end up having to pay them extra money on top of my insurance even though I don’t have a copay. On top of that they tell you after your Pap smear that you have to make an appointment in two weeks for your results because they don’t send letters in the mail. This is also to bill your insurance company for a «consult» and if your insurance doesn’t pay your stuck with the bill. And this was a lie because they sent the letter to my house 1 week later. So anyway I’m reporting them for insurance fraud. I’m so tired of paying hundreds of dollars every year to them when my insurance covers my annual Pap smear. I will never ever in a million years go back to this place!

Terrible Service– NEVER on time with anything, doctors and nurses are nice but the general flow of the office is horrible

1. Wait time is ridiculous. Forget abour your appointment time. You will still have to wait over an hour and even if they get you to a room, add another 30 – 60 minutes on top of that to see a doctor or PA.
2. They don’t bother checking your copay and just keep charging you. I told them I was insured for all my prenatal visits but they said to deal with billing afterwards. Well billing and my insurance both have left messages for reimbursement and never received one call back! Ridiculous.
3. Doctors have the worst bed side manners. For my first visit with Dr. Chui, she walked in late and was socializing in the front (wasn’t work related cause i could hear their convo). Finally made it in there eager to hear any advice on what to eat, what to do, etc. Instead it was such an awkward experience. She was like I’m most likely not going to delivery you so you don’t have to come see me as your ob, here’s a NSLIJ hospital folder, do you have any questions? I was like ummm yeah… don’t you jave any congrats, your pregnant here’s what you should do to have a healthy pregnancy?! She didn’t seem like she wanted us in there so we got curt answers and then the look ok I’m done you can go now.
They send you to their other offices to do some ultrasounds/​scans. They found a cyst in the babies brain and so they had me speak with Dr. Gonzalez. He told me my baby could have a severe birth defect which «is not good» and results in death, and I had to do materni21 test to be sure. At this point I was bawling and he was like that’s what my tissues are for… well let me tell you after switching to another doctor/​office they told me the cyst is very common and as long there are no other symptoms (club foot, etc.) it’s not much of a concern. Can’t believe the doctor didn’t even have the decency to tell me that.
4. So I thought it was great they always did ultrasounds and gave me pictures but little did I know that it’s not good for you and the baby. When I switched offices, I only received them at my final growth/​anatomy scan. My new office doesn’t care about the money they will make from the scans, they care about our health. Shame on you Garden!
If your pregnant, don’t go here. Get better care elsewhere!

Awful awful awful. The receptionist is the reason why I’m writing this review, I’m not sure if she was the manager or what. Did not even look up when I walked and did not acknowledge my existence when I was speaking to her. Completely awful person and I think that reflected poorly on a place that already has so many negative reviews. Not helpful at all and definitely should be fired. The doctor I spoke to was asian, not sure of her name but was surprisingly polite and understanding. Very good doctor or PA but I will never go back because the receptionist is just completely awful and rude. She needs to learn to have just basic customer service skills. Had no interest in trying to solve my problem at all and just a straight up awful person.

This place is unprofessional and horrible. You have to TELL the doctors what you want to be examined for, and suggest what medication to give you. They leave you in the room undressed waiting for the doctor for over 40 minutes. The doctor laughs when you are irritated for being left in a room waiting for so long without having anyone updating you. I wonder why the old doctors are no longer there, this place is ridiculous. Save your CO_​PAY money and go somewhere else.
If I was able to give ZERO Stars, that’s what I will give!

Super incompetent staff. Keep changing my pa without notice. Won’t refill my prescription with a huge hassle. Need to file an appeal for my insurance but won’t help me with the paper work. I hate this place. Don’t come here they don’t care.

It was my first time going to a OBGYN. I wanted to just get a regular check up. When I went, the doctor made it seem like she just wanted to tell me anything so I can leave and she can go onto her next patient. I had so many questions but got the same answer for all of them. And then the test took like 2 weeks to come, which I think is very stressful! I remember the first day I went my appointments was for 5:10 and I got there 4:55 so when 5:10 passed by they still never called my name and I had to use the bathroom. So I decided to go to the bathroom and was told there’s cups in the bathroom to urinate in; which I did. But the cups have no lid, and there were other cups full of urine on a stand with names. While using the bathroom I heard my name called. So I thought the nurse would wait for me but when I came out 2 people who came way after me were not in the waiting room anymore. Smh!

The call center is poorly managed. Getting answers is ridiculous because one person tells a different story than the other. I never got the same answer from two different people about the same topic. Always had an issue with either billing or scheduling an appointment or even getting simple answers to my lab results.
All of their doctors are snobby, stuck up, can’t care less. The nurses would rather be sitting on their assess rather than doing their jobs.
And my gosh the wait time is ridiculous. Not so much in the waiting room, okay maybe like 45 mins, I’ve waited up to 3 hours elsewhere before. The wait time in the room waiting for the doctor is ridiculous. The walls are thin. I can hear you yapping on your damn cell phone and to the other staff about personal things.
They never sit and explain things to you. YOU have to pry it out of them, YOU have to ask questions. This place is out of control. I have just found a new doctor and will be seeing her in a few weeks and I am NEVER going back here again. EVER.

Yeah don’t go here. They’re always messing up appointments. When you call they don’t tell you who you’re seeing because they don’t have a schedule for the PA’s.I’ve been coming here for the past 3 years and I always see a different PA because they’re always leaving. You never see the same person. The doctors have terrible bed side manner. The only reason I stayed here was because I can deal with an annual visit. However the visit is usually about 2 hours since they leave you in a room for an hr to wait. I seriously need to find another place. I would definitely not come here if I was pregnant. I’m surprised this place is still in business. The management is ridiculous.

This is probably the worst doctors’ office in Queens. Doctor Margarita Gonzales will brag about her 25 of academic experience. She will also brag about being an alumni from Temple University. She is really condescending if you tell her a prior doctor has

This place should be shut down. Stay away!
The staff lacks the knowledge it takes to do a basic routine check up like taking someones blood.
The person who tried to take my blood came in with a spiral notebook and read through it before moving forward with the procedure. REALLY?! And to top that off, she took the needle which was in my skin already and kept poking around to hit the vein… a rookie mistake.
The doctors have a worst bedside manner. I thought I had an appoint with one doctor. and they just pass you off to whoever’s available. I was sitting in the hallway waiting to be been when some doctor just pointed to me and asked «You, what your name?.. ok come with me…» That’s how they follow up with the testing. Like cattle.
They rush you in and out of procedures and make you wait 30 mins or an hr until they see you again.
They don’t take the time to explain anything to you, and if you ask it’s like your interrupting their lazy trance which means they actually have to put the effort… heaven forbid!
No one cares in this facility… stay away.