Joy Nail Salon

DO NOT GO TO THIS PLACE! There are two women who work there. One is young, and does a great job. The other is old, and needs to retire. The first time I went, the young one did my manicure and eyebrow wax. She was nice, and did a good job. The second time I went, my friend and I got gel manicures. The young one did my friends, and her’s came out fine. The old one who did mine was in a rush, and even forgot to do a few required steps that are supposed to be done for a manicure. When she polished my nails, she didn’t polish a large section on my right thumb nail. The top-​coat overlapped my cuticles, and the same night, it peeled off and took half the polish off my thumb. I went back the next day, and although she fixed it, the woman blamed me. I decided to go back one more time, unfortunately got stuck with the old one again. My mistake, I only went because it’s closeby. I thought it would be quick, but two hours later, I realized that this is the longest manicure ever. First I had to soak the gel off, which took only 5 minutes, but I had to wait for this lady to finish someone else’s pedicure, someone who came after me. I chose a dark color, and the manicurist tried to talk me out of it. I said I want it anyway. She agreed to do it, but only 1 coat. I also asked for a gel topcoat., she had me drying for 16 minutes so she can finish someone else’s manicure. Then she did the gel topcoat, and made me put it under the UV light 3 times, even though it was dry after the 1^st. When I asked her to clean the extra gel off my cuticles, she said it was my fault that she did it bad because I move too much. THE BOTTOM LINE IS: DON’t WASTE YOUR TIME OR MONEY!

my 1^st experience was not bad, i had a nice person working for me and she was very nice.
so i came back the second time. this time, i decided to add a nail art which i am paying for. I picked the design, and the person who does the art told me that it is not a good design for me because I LOOK TOO SIMPLE TO HAVE THAT DESIGN. mmmm slightly insulting. but who cares, i want it anyway.
Since i am a regular nail salon goer, i had already purchased some packages with other salon, but i was willing to work with this salon, which is cheaper and closer to where i live… so one day, after i went to the other nail salon, i decided to just buy the nail art for my big toes. so i walked into the joy nail salon. then she told me that since i did not do the pedicure there, she will charge me extra. now, i said ok, but when she said that, there was this vietnamise dialogue between the worker and the owner. obviously it was about the price.
anyway, who cares, i paid her extra and gave her exra tip thinking i will come to her from now on, and did not want her to over charge me next time, since the price depends on her mood also.
then the 3^rd time came.
by this time, maybe it was my fault to go back there.
but i was hopeful.
i walked in, they were busy, so they called the nice lady i originally worked with the first time. i was told it will take 20 min.
OK, it’s friday. i understand it is crowded. so i will wait.
I started to soaking my nails to remove my gel manicure.
then they asked me to move to a different table.
so i did.
and the owner of the salon carelessly moved my bag and placed RIGHT NEXT to the hot wax.
needless to say, the wax got attached to my hobo leather bag. that was a gift from a very important person of my life.
I was speechless…
then they tried to clean it with ACETONE!
no! any normal informed person know that will take the color off from the leather!
but they did it anyway like it was their instinct.
ofcourse the color came off!
I told them to be careful because the bag is expensive!
then they said why the color came off so easily if the bag is so expensive.
OK, because it is a genuine soft leather and not plastic!
then they took out the baby oil!
NOOOO
please do not do that because oil will stain the bag!!!
then they said, ok, then you tell me what you want us to do.
I asked them, what kind of wax that is.
is it sugar wax?
obviously they have never heard of this word «sugar wax» which is water soluble medium. they laughed at me then told me it is a wax.
ok, what kind of wax? honey wax? synthetic? what???
then they finally told me it is a honey wax.
which probably is water soluble.
so i asked them to clean it with warm water with light soap in it.
they refused to do so.
they were not sympathetic nor apologetic.
unbelievable business!
so i did it myself at their sink.
i was not sure, if i should give them my business anymore, but i already waited such a long time, and needed mani-​pedi so decided to stay.
then…
the very person who put my bag next to the wax decided to take the person after me next. she tried to skip my turn!
WHY? are you doing this?
i was here first!
I asked her. then she said the person who i have worked with is coming soon, so it is better that i wait for her.
I don’t care!
yes she is nice! but i want my turn to be honored!
no, she refused to work with me.
but i insisted. i was asking for the courtesy!
then the nice lady who was called in walked in that time.
so she was really not going to work with me.
she said that the customer called to make an apppointment with her. meanwhile the customer did not know what’s going on there and did not even know her name at all. and i was there when she walked in to ask for the mani-​pedi. no she did not have any appointment.
I asked her (the owner-​so claimed) politely that today, i would like to work with her (the owner) so i feel like my turn is being honored!
then she started screaming!
IT WAS NOT MY FAULT! I DID NOT MAKE ANY MISTAKES! IT WAS NOT MY FAULT! I DID NOT MAKE ANY MISTAKES!
ok crazy lady…
did i say anything about that???
i was so (and too) nice about my bag!
i just asked my turn to be honored.
but obviously she felt so guilty that she could not work with me.
ok, understood.
but what kind of business is this?
I could have called the police and file a claim for it. but it would have taken too much time.
so i finally decided i will not give my business anymore to this place.
i tried for a few times and they managed to make it bad every time.
so i asked her to give me some cotton balls, so i can remove half coming off nail polish. and told her that i am going home.
politely, i said.
then she turned to the other customer who she insisted to work before me, and said, «excuse me, can you please wait about 10 min? «
ah, no, crazy lady, I am going home. and will never return. and i hope other people too don’t go there to experience this crazines