Palace Cleaning Services

They said they will come by 6pm to pick up the laundry. They came an hour late. They said they will drop off by 2 the following day, it is now 7:30pm and still my laundry is still not delivered. I tried calling several times and they do not pick up.
Worst experience of my life. Look for another wash and fold pick up/​drop off service, there are much better ones out there. This is what I get for trying to save a little money with their 15% off coupon. Never again.

Palace cleaners is as good as it gets. Inexpensive, repeatable quality, and incredible service. I tried Handy for awhile and after the constant hit and miss (sometimes it felt like no one even showed up) I needed something else. Palace was recommended by a friend who was so enthusiastic about them I had to try. His exact words: «They send a whole crew, and you get to talk to them on the phone!!»
And that has been my experience. For the last five months I’ve been using them to clean my apartment and they always send the same wonderful ladies who turn my apartment upside down removing all the dust and grime. They know exactly how to clean my place. How do they know? Because before their first visit Daniel the manager did a walk around my apartment with me and allowed me to point out all the subtle nuances of my place.
Daniel is always around inspecting the quality of the work, his team is kind considerate and thoughtful. Daniel is pretty much available by phone ²⁴⁄₇ — even on weekends, so if something isn’t up to satisfaction you can let him know and if he doesn’t come fix it immediately he’ll make sure its taken care of next time.
Their linen service is awesome. No more lugging laundry to the dry cleaners, they’ll take all your linens with them and bring them back fresh and clean the next time they show up. Perfect if you AirBnB an extra room.
The amount of trust I have in them is probably the best part. You can tell they just want to do their best. I feel so confident with them that I’ve given them the keys to my apartment so I don’t even have to be around to let them in. That’s just how good they are.

Thank you, you guys are the best. It’s great come home not have to worry about cleaning. You can truly just relax after a hard day at work.