Gary W Chu, DDS MS

I’ve had the pleasure of creating a professional relationship with Dr. Chu over the last several years.
Dr. Chu utilizes the Damon system for orthodontic care as it provides better results in less time than traditionally is needed.
I’ve had a Niece and a Nephew go through the whole process with the Chu crew, the results were astounding.
The Chu crew provides outstanding customer service always placing patient care at the top.
How come there aren’t 6 stars?

My daughter went here for her braces. I always arrive at least 15 minutes ealier than out appointment time and always have to wait at least 15 minutes PAST our appointment time! ONE time I was 5 minutes late and even though the waiting room was EMPTY they made it a point to let me know that they normally don’t accept «late» patients and that they would see if anyone was available to take us. Really?!? Then even after they do take you back to the chair, you wait ANOTHER 15 minutes! And if Dr. Chu has a new patient consultation, you might as well take a nap. They care more about getting new patients than about the patients they already have. Also, after my daughter got her braces off her upper retainer didn’t fit. So, the next week I made an appointment to go in and was told they don’t normally replace them. I was adament about it not fitting her and that she can’t wear it and the CHEAPOS would not replace it. Needless to say, her upper teeth have now shifted back. Lesson learned? The MOST EXPENSIVE orthodontist is NOT always the best!