I went to purchase approximately $ 100 worth of items for Christmas. I then got in line. The girl at the register was on the phone with another store. There was a man in front of me we was on his way to work. However, the girl would not get off the phone. After several minutes, the man had to leave without his purchase. I eventually left as well. Even a «sorry, sir, I’ll be with you as soon as I can» or some sort of acknowledgement would have made me stay. But that’s not how the employees at this place roll.
James C.
Évaluation du lieu : 1 Fort Knox, KY
The staff at this Gamestop isn’t really any different than any other Gamestop in America. They’re all rude and think they know more about gaming than their average customer. Most of the employees are 20-something hipsters who know nothing about the real world and are only upset they weren’t hired at American Eagle or Aeropostale. Whenever you ask a question they typically try and dodge it because of their lack of video game knowledge. I asked if they had the xbox 360250gb holiday bundle with kinect. The girl’s response was that they didn’t make that bundle any longer, just the 4gb one. When I told her that was funny since Microsoft just released it and every other store including Wal-Mart, Best Buy, and Amazon had it on sale for $ 250 she seemed flustered and told me to go buy it there. She took an immediate rude tone at that point and more or less told me to get out. While I’m sure that made her feel better about herself and her minimum wage job, it left me as a customer feeling ashamed. Ashamed that this is what customer service has turned into in America. A staff with no education or product knowledge basically telling an informed customer to go to a competing store to make a purchase since they don’t know their own product line. I can only hope that soon the big name video game manufacturers start clamping down on used game sales and run Gamestop out of business.