I walked in and was greeted right away. I had been looking for a specific frame though no one seemed to carry it. Though here they were able too look it up for me and order it. It was delivered within 3 days. Once it was in they were able to put in the lenses right away. They also run awesome sales. I love that it’s local and seems to be family run. When I picked up my glasses they made sure they were the right fit. They do military discounts which is a plus!