Columbia River Carpet One

Well… our first visit was SPECTACULAR! Walked in and was greeted by the owner. We were their to speak with someone about window coverings. The ‘designer’ was out and the owner quickly called her to find out ETA. We had about 20 minutes to wait so the owner gave us the ‘tour’. We felt like royalty!!! The ‘designer’ arrived and made an appointment with my sister to see her home and windows and get measurements. The appointment was an utter disaster!!! ‘designer’ ‘got lost’ and was late. She was unable to tell us what was available in her sample books and that she would have to ‘call’ the manufacturer. Then… took over 90 minutes to measure 6 windows. Apparently, math and fractions were NOT a specialty of hers. Then… she said that my sister could make another appointment and meet with yet another ‘designer’ that had more experience. Well — this person was rude and condescending. Suffice it to say, $ 3,500 of window covers were purchased elsewhere. Our second trip was worse! Scott was a gum smacking salesman that we were obviously bothering as we were shopping remnants. So… our $ 1,000 was spent elsewhere. NEVER will go back… and we want to support local businesses. Not this one!!!

Very helpful. It was a friendly place with a very large selection. We had just purchased a new house and it strained our credit. They were able to find financing anyway. They worked with us to get the carpet installed on OUR schedule and even went so far as to go to one of their outside installers so that we could get installation done in just 3 days. After the installation, they contacted us several times to ensure our satisfaction.
Great job and a nice experience. If you are anywhere close to Rainier, you need to come here and give the small place a chance. I don’t think that you will be disappointed.