A Gentle Touch

If there is a option of minus stars I would have given –5. This might be the unhygienic and unpleasant nail place I have ever been. Got this off of group on, and I had to get something out of it, as I couldn’t return the group on. Throughout the session I was praying not to get toe nail fungus. The chair that I sat is so disgusting that I had to take a shower as soon as I am home. I just cant believe I paid and tipped Erica for the service I have got. I highly doubt if she ever clean her tools in the oven. I just want to walk away without tipping, but Erica was so over confident she should be tipped for her flawless talent, YAAA I had to tip her… Okay lets talk about the end product. Disgusting… I would have painted my nails far better than what I have got.
Never Never going back to this place.

Erica is a Nail Genius! She works very hard at her job (she is the owner). She does a great job on your nails & feet. Try her.

I wanted to like this place, I really did!
Got this off of groupon and with a little research through my trusted friend ( Unilocal obvi), I decided to book an apt.
So I show up to a dim lit office building (no hate, tons of converted buildings in Raleigh) and a welcoming owner Erica! She let me know that she «squeezed» me in despite my calls and texts trying to communication that I had trouble booking more than one service through her site.
This theme continued through the service with sloppy top coats and referring to how «quick» she has to be because she «squeezed me in». So as if that was enough, my top coat on my big toe was an accidental design as the top coat brush had red and blue left over polish that streaked through my clean white polish. And my gel polish on my fingers resembled when my cousins are town and want to paint my nails for me. Spent a good 15 min in my car after scraping gel off of my fingers and cuticles. On top of ALL of this, I was prepared to chalk the experience up to «you get what you pay for», but I got a surprise $ 3 surcharge last minute at check out for having my nails cut and shaped? Umm… In what world do you get charged for a nail clipping? Should I have cut and filed my nails before arrival? that’s like cleaning your house before housekeeping and… That’s just not happening. But, no worries. I’ll pay the fee, I just don’t like last minute double dipping –_​–
Like I said, I wanted to like this place. And with an appropriate appointment time I’m sure it would be a big difference but… Yaaaaaa. No.

I think I found a diamond in the rough! Erica is awesome! She’s always on time and ready when I arrive. I have learned to book in advance… She stays booked! Which is understandable, she’s the best! I enjoy the relaxing environment. My manicures and pedicures are amazing. I always get compliments from my friends! If you want exemplary service, ask for Erica!

I went to go see Erica for the first time today. I bought a Groupon, but went in for her mani Monday special. I was early, and she was able to get started on my appointment early. Because it was Monday the salon was quiet, and Erica was soft spoken and sweet. She had a very relaxing aura about her. Not the largest gel color selection, but enough for I imagine everyone to find something they like. Overall, a great mani for a great price, and excellent service. I will definitely be back!

Brought a groupon deal for a mani and pedi. It was a great deal and she has amazing deals every day. Appointments are needed because she does everything herself. A gentle touch really means a gentle touch lol. I am going to ask for more pressure next time I go.
Cons: I arrived a little early for my appointment and she wasn’t there. But she came a few mins after I called her. Place is smaller than normal nail salons. She is a one woman show, so my friend and I swapped every time she finished one of our nails

I got my mani/​pedi this morning and I absolutely LOVE it! Erica took her time, and was not rushed. I got gel on my nails for $ 10 extra, due to the Thursday special. She has amazing specials throughout the week. You should check them out! I would highly recommend Erica. Erica has the BEST prices in town.

Purchased Seasonal Mani Pedi on Groupon. Took 2 ½ months to get appointment. This Groupon was supposed to include choice of scents from the fall winter season; this was not offered. Manicure didn’t include any treatment to dry/​damaged cuticles that I’m accustomed to and needed. I was assured that my mani polish would absolutely make it through the holiday season, which was 2 weeks away. Within 2 days the gel bubbled up in the corners of my nail beds. I was able to scrape it all off in an hour. I went to a reputable place that I knew would make my mani last. Cost of Groupon, polish upgrade and tip: $ 61
Cost of new mani at different salon plus tip: $ 40. Total cost of decent manicure and pedicure: $ 101!!!

I absolutely love going to Erica at «A Gentle Touch.» I’ve always left with amazing nails and get compliments every time I get them done. Her gel manicures last FOREVER and are dry immediately, which I love. Her prices are seriously unbeatable. She’s a super sweet person and remembers me, even though I’ve only been there a few times, sometimes going months in between visits. She has different types of appointments with varying lengths, which is nice. Most of the time, I like getting in, getting my nails done quickly but professionally, and getting out. Erica does just that. But, if I’m in the mood for a longer, more traditional manicure, she offers this as well.
The only «bad» thing I can say is her availability — she gets booked up very quickly and pretty far in advance, so it can be tough to get an appointment when you want. However, I tend to look at this as a testament to her popularity and quality of service. But, she has online scheduling which is really convenient.

A gentle touch really lives up to its name! I have lupus and pedicures tend to be somewhat painful for me usually. Erica really listened to my concerns and I have to say it was the most relaxing pedicure ever. She also gave my usually boring french pedi more character by adding some sparkle. I will definitely be back.