Allcare Internal Medicine & Pediatrics PA M D

**This review is of the overall practice and the PA, I’ve never seen the doctors here**
Overall this was a positive experience, I felt good about the care I received. But at first I was put off and a bit nervous about having chosen this medical office. The décor of the office is outdated and just made me feel like I was about to receive outdated healthcare.
The registration forms almost made me runaway. I work in implementation of electronic health records for a living, so the fact that they are fully on paper record made me cringe. One of the forms to sign states that there is $ 25 fee if you would like a copy of your medical records. In an era where online patient information portals exist for access to medical records, I found this to be very inconvenient and a little wrong. This is the point where I almost ran, but didn’t because I had a cold and not a lot if time to find another doctor and schedule another appointment.
The wait time was not too bad, probably among the best I’ve experienced.
Once I was in the exam room, I was happy that I didn’t leave. The nurse was very pleasant and took my vitals quickly. My provider, their PA Kim, was great. I really appreciated that she took the time to really listen to all of my concerns and addressed them all. A lot of providers don’t take the time to that. She also presented me with options, gave me information and let me decide. I really value shared and informed medical decision making.
The woes of paper records got back to me when they referred me to labs and x-​rays and I had to provide them with all my information again in each of the facilities, plus they spelled my name wrong on the referral.
At the end of the day, what really matters is patient care and I felt good about the care, so that is what weighed most in my rating.
Pros:
–Easy to schedule an appointment for the same week
–Short wait time
–Caring and friendly health care
Cons:
–Paper medical records and all their negative implications in this day and age