Amazing Lash Studio

I normally don’t really write Unilocal reviews, I tend to just have a preview of a location I am going to visit but I just had to say that I absolutely am in LOVE with this location! Have always had amazing experiences here, not really sure why this place has any review below 5 stars. I’d give them 6 if I could!
The staff up front are always very friendly, helpful and welcoming and my lash stylist is always very informative and the overall health of my lashes has improved since I’ve started receiving extensions here as I am no longer wearing a million coats of mascara that suffocate my lashes and make them fall out in clumps. I have experienced no issues with damage to my lashes, as the extensions just sit on top of them and grow out with my natural lash and my extensions tend to last for about a month after every refill and they look absolutely gorgeous the entire time.

Better of going to more affordable shops than spending your money here. I came here a couple of months after their grand opening and won a free full set of lashes. Kristina was great I really liked her and lashes were nice. Once I was done I felt kind of obligated to get their monthly touch up fee so I did it for a month and when I came in I had another girl who did mine and was NOT HAPPY AT ALL! I clearly told her I wanted them longer and she did the same ones the first time I got them. I asked her what she didn’t understand that I wanted to increase the length of my lashes she didn’t say anything but I will try to put some on that are longer. When she grabbed her case I saw that it had a price tag of $ 2.99 FOR ALL THE LASHES! RIP OFF! They didn’t even last 2 full weeks!

I would like contact information for the district or regional office that supports the Brier Creek location. I have called twice and left messages for the Manager, Christine, who has not returned my call. I’ve had my lashes applied twice. The first time was great, the second time not so much. My monthly debit has been drafted 6 days earlier than what I agreed. Last month, it was drafted on the 16^th, this month, it was drafted on the 9^th. Inconsistent to say the least.

I don’t know how I feel about my lashes right now. I came here in preparation for my wedding next Saturday. During the appointment, my stylist didn’t really answer any of my questions and kept coughing. At one point I asked what she was doing and she told me to hold on (I think so she could concentrate). When I was done, I looked in the mirror and thought one eye looked great but the other looked off. She explained that my natural lashes look that way and since these attach to them, that’s why they are criss-​crossed and uneven. She told me in 48 hours I should try to fan them out with the brush and clear gloss. The woman at the front desk was extremely nice but I just don’t know. I feel like experienced people would be able to fill my lashes out. I’m debating if I want to keep these because I want my wedding to be picture perfect ugh…

I was initially serviced at an Amazing Lash studio in another state and I LOVED my lashes. However I have no idea what the issue is with the lash studio in Brier Creek. I was part of the subscription program and ended paying for a fill in out of my own pocket to fix lashes that were falling out daily (no discount was offered). I received a call when I put in my paperwork to cancel. The rep (although extremely nice) tried to encourage me not to cancel and promised that I would get my lashes done by an expert. Interesting, I would think that all of the techs would be experts since they are working in the lash studio. I declined and she informed me that I would still be charged for June and I was welcome to come in. Although I hate for the appointment to be wasted I can’t bare another hour and half of getting a procedure that would look like garbage in less than two days. The professional action to take would have been to call it even and not charge me for the June install since I paid for an additional appointment myself the previous month due to no fault of my own BUT you live and you learn.

I’ve had different technicians and my lashes always turnout looking great. I constantly receive compliments and no one can tell they aren’t mine. Thanks Amazing Lashes for great service all the way around.

I came here for my first full set with them and am officially a fan! From the beautiful design of the store to the helpfulness of the staff, the whole experience was a ¹⁰⁄₁₀. The ladies at the front were so sweet which is why I find it hard to believe that people have had any issues with them at all!
My only reservations were that I came with a set of lashes on (albeit 4 weeks old) and the stylist didn’t fully take them all off before putting on my new set, which was a little strange and now (as these old lashes fall out) my lash line doesn’t look nearly as full as it did when I first got lashes in Texas. Also, my left lashline isn’t nearly as full as my right, which I wonder is a consequence of having a late appointment :/​
I have an appointment for a fill in two weeks. I’m confident that I can work with a stylist to solve any issues I have and be on the way to gorgeous lashes! Will update this review accordingly.

Save your money. I visited five times and just can’t continue. I had my first set on Mar 6 at 4 pm. Apparently it got too close to closing time at 6 pm that technician didn’t finish the second eye. One was full and the other wasn’t. I called to tell them and two days later I had them redone by Emily. She did a great job and I asked for her for the next time. After my second visit with her, she unexpectedly left and Cherish does them. I ask for her the next time, but I get Yolanda. She’s is not skilled at all. These lashes were going in every direction. I ask if this looked right to her and was told my «lashes were weird». Really? I have cancelled my membership because 1) this place is terribly inconsistent and I don’t have time for them to keep correcting their work 2) the lashes (majority of them) come out after two weeks, which gets pretty expensive and not worth it. I’d rather pay full price somewhere else to get long lasting, natural looking lashes.

Update. Every time I visit here there is a mess at the front desk. Customers complaining, computer issues, receipt doesn’t reflect amount charged on my credit card… Hope they get these issues resolved soon… Visited Amazing Lash two weeks ago on a Saturday to learn more about the location. I’ve had lash extensions for a year now so I’m used to how they feel. I have now gotten very accustomed to them and can’t imagine not having them. I’m taking off one star because the computer crashed when I was checking out and I waited 10+ minutes only to leave without being able to complete the process because they wouldn’t come back up. Those things happen, so I’ll be back for my fill-​in and barring any more issues that are deal breakers I’ll be a regular here.

I sent an appointment request for today (April 10^th) on February 11^th. I was supposed to receive a phone call from an associate confirming my appointment. I never received a phone call or further communication. Fast forward to today when I’m supposed to have my appointment, they do not have any open appointments for the next week outside of work hours, so I can’t have this done before the event I’m going to.
The store claims they were having «email issues» which I understand can happen. However if your system is messing up, you should follow up with future customers or at least try to make things right. I did my due diligence MONTHS in advance, yet I’m the one who suffers from their lack of professionalism and accommodations. Very unhappy, and I will be sure to let all of my friends I’ve mentioned this to before of my experience.

I decided to get lashes for my wedding, and had a great chat with the front desk team. Went in for my first appointment, and after almost no consultation (which I had been told I would have since I have never had lashes before) the stylist decided since it was my first time we would do Classic. I agreed (she’s the expert, right?). After dropping the example lash on my face three times, we agreed on a length and got started. They tape up your face with medical tape (which I am known to have reactions to and WROTE THAT ON MY FORM under allergies) and thankfully I did not have a reaction because I’m pretty sure she didn’t read the form before beginning. To keep this shorter, the next couple of hours were uncomfortable, adhesive got in my eye which was extremely painful for a few minutes while my eye cried and she fanned my face trying to make it stop, and she dropped the metal tool straight on my face and then on the floor (and kept using it). At the end, one eye looked pretty nice, while the other one looked like a mess. All of the lashes were completely criss-​crossed.
The next day, I decided I couldn’t have this mess for my wedding photos, so I called back and went for a re-​do with stylist Nicole, who calls herself Lasharella. She was awesome. She fixed my lashes, made them full and even, and explained what she was doing as she was doing it (necessary for a newbie like me to feel comfortable). Ultimately, the lashes looked great for my wedding, and even lasted fairly well through a very rainy honeymoon in Iceland. I would personally never go through the experience again, but if you’re going to go. DEFINITELY request Nicole! She’s the bomb.

I got my lashes done on Nov 25^th, and 2 weeks later i still have some left. When i checked out that day, they asked me if i wanted to join the membership plan and i said i would see how i like having the extensions (1^st time getting them). They definitely didn’t say if i didn’t signed up that same day i would be paying $ 79.95 for the refill. I called today (12÷15÷15) to join the membership and schedule a refill and they told me it would be $ 79.95. The lady went on and on about how i didn’t sign up for the membership the day i got them done and that if her manager could give me deal it would be $ 59.95 and not the $ 49.95 like they offered because as of 12÷4÷15 prices went up to $ 59.95. What a scam!!! If they would have been transparent the day i got them done, maybe i would have signed up for the membership then.
The technician did a good job, however I am sure there are other places where their customer service does not suck and they at least give you an opportunity to see if you like having extensions before they want you to join their membership.
I will not recommend this place to nobody i know! Cheaper is not always better, for sure!!!

I went in for my first set of lashes 2 weeks ago and they still look beautiful! I will be going in this weekend to get them refilled. I signed up for their membership and I am so happy I am able to afford such beautiful lash extensions again and again. So grateful I found this place!

Just went to Amazing Lash Studio for a refill on my lashes, and again I’m in love! The staff is so friendly and professional. I love the décor and atmosphere, very relaxing to get lashes done! Cherish did my lashes and they are beautiful, everyday I get a new compliment and I will never live a day without beautiful full lashes ever again! I highly recommend Amazing Lash Studio, you won’t be disappointed!

This place has been very inconsistent for me. I’ve gotten my lashes done 3 times and only liked one. Each time they have been done by a different person due to scheduling. The first time was the only time I liked (that’s why I came back). The second time my lashes were clumpy and just bad. They fell out in clumps really fast and I had almost no lashes by the time of my fill. The third lady to do mine did an ok job, she removed all the other lashes because she said they were done so bad. The lashes she put on were not put on bad but just not what I had asked for at all. I expressed that before I left and I am going in this week to «fix» it. This will be my last attempt here!

This place is a scam. The first time I went in to this place my lashes didn’t last me two weeks. When I brought it to their attention they told me it was due to the style I chose. So I went in again and got the style they recommended. My lashes lasted one week.
I’ve been getting my lashes done for over a year and I’ve never had any issues. The only reason I tried this place was because of price. I will GLADLY pay the extra $ 30 to have my lashes done correctly.
The staff is rude. Any time I went in to say something they always had a rude rebuttal and made it sound like it was my fault. The atmosphere is uncomfortable with extremely cold rooms and lots music. Last, but certainly not least, the staff is untrained. I would ask them how much experience they had and most of them had less than two months experience.
Never again.

Live my lashes. Nicole did a great job and the staff is awesome. Will be doing membership for sure and will be back. Nicole really did exactly what was in best interest of my lashes.

First time getting lashes done and Emilee did a great job! I will definitely be back.

My first experience was horrible I asked for an experienced person and got someone who is practicing. Unfortunately most of the staff are beginners. The music is too loud I feel like I’m in a loud hair salon and not in a restful lash studio. I would not recommend anyone go here until the staff knows what they are doing.

First time ever getting lashes and I have very sensitive eyes. Rachel is incredible and gave me a full set of the most glamorous lashes I’ve ever seen! I’m completely hooked and so excited to now be able to bronze and go in the morning now! The facility is beyond beautiful and the staff is so warm and helpful! You absolutely must give this place a try! One visit and you will never want to go without having amazing lashes!