Babies R Us

So me and my sister walked into babies R Us and went to guest services to receive some things off the baby registry. All I can say is you guys really need to hire more friendly people. It’s NO WAY I should have to speak to YOU first and then you give me a dry reply like I did something to you. If you don’t like your job then please don’t work in customer services. Nobody should come in here and feel like they are bothering you to do your job!

I always receive great customer service at this location so I will continue to shop here. My only issue with BRU is that they seem to put returned items back on the shelf without checking them first. I almost bought a baby co-​sleeper that had urine stains on it. Good thing I opened the box first. I also opened a baby k’tan that was covered in cat hair. Not cool BRU, not cool.

Alright, so these stores serve their purpose: If you need something for a child or mother-​to-​be or anything like that, it’s fine. That being said, most of what they sell is also available at Target, Walmart, or even Kohls. The issue is that they are dramatically more expensive here.
So, in the end, there is no value to shopping here aside from the fact that it’s all about babies and kids. Otherwise, pick what you need and head to Target. I mean, they’re all huge corporate mega-​chains anyway, so why not get the best deal?

This babies r us is light years ahead of the old nasty store on capital boulevard. This store is nice, clean and new. Personnel roam around to help and aren’t pushy. They have just about anything you can need from baby to teenager and everything in between.
The baby section is vast as you would expect with a big babies r us out front. They’ve got everything under the sun including a lot of stuff a seasoned parent realizes they don’t need.
The toys section is also vast with equal parts boy and girl. Restrooms have always been found to be clean and well stocked. Per pricing it pays to shop around. They’re known for online coupons and I believe they still prove match. Overall a really nice toys r us/​babies r us combo.

Way overwhelming!!!
I went to this new location which is mixed in with the Toys ‘r Us and it was a nightmare. For this being a new store, did they not think having more than one line open was a good idea? I actually bought something on a registry for a baby shower online and thought I would save time by making a pick-​up at the store. I went to the customer service desk and waited for 25 minutes. Oh geez!!! The snail mail of having the item mailed to my house, or to the shower would have been quicker.
Once I was helped, if you can call it that, the process then took 15 more minutes. I received an email saying the item was ready for pick-​up, so why did I still have to wait for the item to be retrieved from the floor? I could have done that.
I thought this locale would have been better than the old Capital Blvd location but I was wrong… oh so wrong.

This new one is nice and big! A little hard to find things.