Carolina Sew-N-Vac Plus Fabrics & More

Stay away from this (so called) business!!! Worst service ever! I called Dyson regarding an odd noise when I used the vacuum and they referred me to this place as one of their service stations. Even from the first call to this place I sensed rude service and no appreciation for the customer. Long story short, they could not find what was wrong with my Dyson Vacuum so I came back to the store and wanted to show them. Turned the vac on and after a few minutes the OWNER (I believe his name is Bob) approaches me with a very nasty attitude asking what I was doing and telling me that the vac was fixed with a loud and aggressive voice. I tried to explain I was trying to show them what I had noticed and he then told me that if «I did not like it, I could take it somewhere else». how is that for customer service??? How in the world does the owner of a business tell a customer to go somewhere else only for trying to demonstrate what is wrong with the machine they are trying to fix?! Needless to say we got into an argument and he kicked me out of the store. But this only proves two things to me; one, they do not know what they are doing to get upset by it and two, they have no sense on how to treat their customers, the people that sustain any business.
incompetence and Ignorance is what you will find at Carolina Sew and Vac in Cary!