Center Point Apartments

IF… this complexs management spent half as much time, energy or effort maintaining the inside of these units and responding to maintenance request in a timely or effective manner… this would be the BEST complex in the area. As it is ALL they clearly are concerned with is maintaining how the OUTSIDE LOOKS.
This is the inside of my HVAC closet that I have been almost begging them to clean since I moved here. This is where the air my son and I breath originates. Every maintenance request is like an exercise in project management and requires so much follow up.
You request several times, then you take off early to go in and see why it hadn’t been taken care of… Then they pretend they never got it and make it a priority… Then a few more days past and one day you come home to find they did something useless and totally irrelevant to fixing the issue.
I have been here 13 months and I have repair request from WEEK ONE there have not been fixed. From requesting they fix or replace my peephole which they painted over to rearranging my blinds, which they installed backwards. Day 2 here there was a RODENT in the bath. Maintenance would not come get it because he told me it wasn’t an emergency. Animal control came. Got the RODENT and advised msintence too many open holes. Holes NEVER fixed. This picture was taken last night. I’ve sent them pix for A YEAR!
Most maintenance request are not worth the effort I realized as I spent 2 vacation days looking at maintenance’s ASS in May as they fixed my air over and over AND OVER almost the entire summer and sir still does not blow from the vents in the bedrooms. Their solution was to completely close the one in the Living room and kitchen and the result was it got hotter and more humid. As of yesterday I reported seeing mice and I SAW them going to the HVAC closet. First thing in the morning is what I was told. NOTHING! these are pix of the holes in the base floor of the FILTHY HVAC closet. I have identical pix I sent them in December and forwarded twice since.
I believe they believe they can blow smoke and ignore every issue util you give up. I have a list long as my arm and not a new issue on it. Even when something as simple as the fluorescent bulb required for the kitchen is an issue. They have to order the bulbs. Why. The fixtures are old and you have dozens but you don’t anticipate replacing them. Whatever. I’m hoping I don’t have to disrupt my life for legal issues concerning this but its not looking good.

Oh my God I don’t know we’re to begin. I moved here over 6mths ago. I have had so many problems from them. I tried to do the Christian thing and wait but they are not even trying. The manager Les, when I went to pay my rent for September and I voiced my concerns he came to apt and said he would make sure they are taking care of. That didnt happen!!! The apt has not been sprayed in months. I see spiders, crickets, 10 legged bugs that look like caterpillars but they crawl, and other bugs that I don’t know the name of just flying around. Their is a hole behind bedroom door, the cabinet hinge is broken down again, my tub is peeling badly from where it looks like someone resurfaced it, there is a bad odor around the dishwasher, and they don’t tell you about the creek, which is right behind my apt. So tons of Mosquitos cabin around your door waiting to get in. I have big cob webs on the inside of my window pane from spiders coming in from back. I’ve never been able to use my balcony because the bugs and spiders are so bad. I filed a better business complaint and still no one has come to fix anything. I never been late on my rent, but they don’t have a drop box and i work crazy night hours so I took one payment in as soon as they opened the doors. I handed the dark haired Latino in the office on the left the payt and she rolls her eyes at me and says, I’m still charging you a late fee. I shock my head… And told her I would be filing a bbb complaint
The doodoo on the side walks and in the community from the geese is unsanitary because it gets on your shoes and in your house. I just don’t know what to do. I recently called five on your side so hopefully something will be done, but none the less I wanted to let others know so you wouldn’t be deceived as I was.
I will be fair and say they offer a lot. Basketball court, tennis, volleyball, childrens park, dog park, gym, and yes it’s quiet and really close to work less than 5min, but if they would be honest, screen in the balcony since we are paying for that it would be better so we could actually use it and take better care of the residents and the inside of all the mess wrong instead of throwing some paint on the doors outside and leaving notes for a Halloween party. It’s like covering up a gash from a cut, you can’t see it bleeding from the outside but it still is bleeding.