Cool Change Heating & Air Conditioning

On Friday August 21, my AC quit. I did a Google search, and called the big name repair company that was first on the list. They came out, and while diagnosing the problem, they were basically trying to sell me a new unit, duct work, and thermostat. Just to fix the problem, they wanted a lot.
It was late in the day, and I called Cool Change based on the 2 Unilocal reviews. I’m glad I did. JD was calling the Carrier store, trying to get my part that night, and get it fixed. Unfortunately, they weren’t available, but JD got the part on Saturday, and had his crew out to install it immediately. They were fast, and friendly, and even with off hour rates, they were far cheaper than the big name company. Factor in the costs of a hotel, and dog boarding I didn’t have to pay, I can say Unilocal and Cool Change came through. I would recommend this company.

I meant to review sooner. My AC stopped working right as the Summer heat was rolling in. I called very early in the morning and not only got an answer but was able to get an appointment as the first stop that morning. These guys did everything they could to try to keep the cost down, troubleshooting one possibility at a time (there were a few problems that needed to be fixed. Ultimately I had a bad control board that had to be replaced. They ran out and grabbed it… came back and fixed it and I was good to go. He even used a leak preventative and recharged my freon at a lower cost due to the amount of time and money the control board would require.

On June 15 our AC failed to work and it was one of those hot days when the temperature went up to 99 degree. At 7PM I called a top rating HVAC service provider on Unilocal and they said they could only come 7 days later, while calling other HVAC service providers just didn’t yield me any response. Early next morning I texted 3 – 4 HVAC companies thinking some of those companies might be technically advance enough to use a mobile phone as their service number and could receive my texting. Cool Change was the only one returned my message and promised to come the same morning.
By 10AM they arrived at our house and quickly figured out it was a capacitor issue. They also told us that our AC had not be serviced or cleaned and the overgrown shrubs adjacent to the AC unit is giving it a hard time to run properly. So we got the capacitor replaced and had the AC cleaned. All at a reasonable cost. JD had his brother from Florida coming to help him so the job was done quickly, so by 11AM all issues are fixed and the cleaning was done. They also took the effort to trimmed the overgrown shrubs blocking AC air circulation or heat exchange.
The funny thing is that now our house is pretty cool when the thermostat is set at 77 degree. Before the repair, the house was that cool even when we set the temperature at 75 degree. I guess cleaning might have helped, but I could be wrong.
I would recommend Cool Change to anyone in the area. Speedy and top quality work with quite reasonable prices.